Senior Payroll & HR Operations Specialist /Lead

Neurosoft; Ohio; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Private Health Insurance

Laptop

Phone - Mobile Plan

Training & Development

Job summary

Neurosoft in the United States is seeking an experienced Payroll & HR Operations Team Lead / Senior Specialist to ensure accurate, timely, and compliant payroll and HR operations. You will own payroll processes, employee lifecycle tasks, and statutory requirements, collaborating with external providers and internal stakeholders.

The role requires hands-on management of ERGANI II and digital work card, strong Excel skills, and deep knowledge of Greek labor rules.

Qualifications

• Bachelor’s degree or related field.
• 5+ years in payroll or HR operations.
• Advanced Excel proficiency.
• Fluency in Greek and English (oral and written).
• Experience with ERGANI II and Digital Work Card.

Responsibilities

• Manage payroll data collection, validation, and submission to external payroll provider.
• Coordinate monthly payroll cycle, investigate discrepancies, ensure timely processing.
• Handle ERGANI II, Digital Work Card, and related submissions.
• Oversee onboarding/offboarding and employment documentation.
• Monitor Greek labor law changes and ensure compliance across HR processes.
• Liaise with Labor Inspectorate and authorities as needed.
• Maintain accurate employee records and HR systems.
• Prepare regular payroll and HR reports with insights.

Skills

Microsoft Excel

Bilingual English & Greek

HR Software

Payroll data management

Greek labor law

ERGANI II & Digital Work Card

Attention to detail

Communication skills

Education

Bachelor's degree in HRM / Business Administration / Accounting / Finance

Tools

HR Software

Job description

Neurosoftis a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is Allwyn.

The Payroll & HR Operations Team Lead / Senior Specialist is responsible for ensuring accurate, timely and compliant payroll and HR operations, with a strong focus on Greek labor legislation, employment administration and statutory requirements. The position provides hands-on ownership of payroll and the employee lifecycle, ensuring that HR processes, employment changes, statutory declarations and employee records are accurately administered and fully aligned with applicable legislation and company policies.

Key Responsibilities

• Payroll Data Management: Manage the collection, consolidation, review and validation of payroll inputs ensuring the accuracy, completeness and timely submission of all relevant data to the external payroll provider. Inputs include working hours, shifts, overtime, bonuses, allowances, deductions, absences, sick leave and other payroll-related changes.
• Payroll Coordination & Control: Coordinate the monthly payroll cycle with the external payroll provider, investigate discrepancies, resolve data-related issues and perform the necessary checks to ensure accurate and timely payroll processing.
• ERGANI II & Digital Work Card: Manage the company's operational requirements relating to ERGANI II and the Digital Work Card, ensuring accurate and timely declarations, submissions and updates. Monitor working schedules, attendance records, overtime and working-time arrangements, identify discrepancies and coordinate corrective actions to ensure compliance.
• Employment Processes & Documentation: Manage employee onboarding and offboarding procedures, including the preparation of employment contracts for new hires, employment changes, terminations and all related notifications and submissions to the relevant authorities.
• Greek Labor Law & Regulatory Compliance: Monitor and interpret changes in Greek labor legislation and ensure their correct application across payroll, working time, overtime, leave entitlements, employment terms and other employment-related processes. Provide practical guidance on labor-law requirements and assess the impact of regulatory changes on existing practices.
• Labor Inspectorate & Authorities: Act as a key contact for matters relating to the Labor Inspectorate (Επιθεώρηση Εργασίας), SEPE and other relevant authorities. Prepare and submit required documentation, respond to information requests and follow up on corrective actions to ensure compliance.
• Employee Records & HR Systems: Maintain accurate and up-to-date employee records and HR systems, covering employment status, contractual changes, working schedules, leave, benefits and other employment-related information.
• Reporting & Data Analysis: Prepare regular payroll and HR operational reports, ensuring data accuracy and providing insights to support effective monitoring and decision-making.

Requirements

• Proven work experience of at least 5 years in payroll, HR operations or a related role
• Bachelor’s degree in Human Resources Management, Business Administration, Accounting, Finance or a related field
• Advanced proficiency in Microsoft Excel
• Fluency in Greek and English oral and written
• Experience with HR Software
• Strong hands-on experience in payroll data management, coordination with external payroll provider(s), payroll controls, reconciliations and discrepancy investigation
• Solid practical knowledge of Greek labor and employment legislation, including its application to working time, overtime, leave and employment terms
• Hands-on experience with ERGANI II, the Digital Work Card, SEPE and other relevant employment-related government platforms and procedures
• Experience supporting labor inspections and handling documentation and requests from the Labor Inspectorate and other relevant authorities
• Positive attitude and a solution-oriented approach to everyday challenges
• Strong communication and interpersonal skills, with the ability to interact effectively with employees, managers and external partners
• High attention to detail and accuracy, with a strong sense of responsibility
• Team-oriented mindset and willingness to collaborate and support colleagues
• Patient, approachable and supportive attitude towards employees
• Ability to maintain a balance between employee support and the consistent application of company policies, procedures and rules.

What you will gain:

• Friendly and dynamic working environment
• Formal training and Professional Qualifications fully funded
• Compensation details are discussed during the initial screening conversation before the interview stage
• Private Health Insurance
• Work-Life Balance initiatives
• Corporate Sports Teams (e.g. Running, Basketball, Volleyball)
• A Buddy who will support you with your onboarding
• Private Health Insurance
• Training & Development
• Laptop
• Phone - Mobile Plan