Senior Patient Services Specialist, Heart & Vascular

Providence Swedish Medical Center; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Providence Swedish Medical Center in Seattle is seeking a Senior Patient Services Specialist for their Heart & Vascular team. This role is pivotal in coordinating care and ensuring a smooth patient experience, requiring a strong background in medical office operations.

The ideal candidate will support patients and caregivers, resolve complex issues, and help train new team members. Applicants should have at least 3 years of relevant healthcare experience or 2 years as a Providence employee in a related role.

Qualifications

• 3 years of medical office or related healthcare experience.
• OR 2 years of experience as a Providence employee in a PSS position.

Responsibilities

• Support patients and caregivers by coordinating complex scheduling.
• Guide patients through their care journey.
• Resolve complex issues and support departmental initiatives.

Job description

Providence Swedish Medical Center in Seattle is seeking a Senior Patient Services Specialist for their Heart & Vascular team. This role is pivotal in coordinating care and ensuring a smooth patient experience, requiring a strong background in medical office operations.

The ideal candidate will support patients and caregivers, resolve complex issues, and help train new team members. Applicants should have at least 3 years of relevant healthcare experience or 2 years as a Providence employee in a related role.