Senior Patient Services Specialist

Providence Health & Services; Lacey (WA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking healthcare provider dedicated to delivering compassionate, patient-focused care. In this role, you will support a range of services within a renowned cancer care system, ensuring patients receive the utmost respect and dignity. With a commitment to professional growth and a culture that values your voice, this position offers a unique opportunity to thrive in a collaborative environment. Enjoy a comprehensive benefits package designed to support your well-being and career advancement while making a meaningful impact in the lives of patients and their families.

Benefits

401(k) Savings Plan with employer matching

Health care benefits (medical, dental, vision)

Life insurance

Disability insurance

Paid parental leave

Vacation and holiday time off

Well-being resources

Qualifications

• 1 year working in a medical setting.
• Additional coursework in business or healthcare subjects.

Responsibilities

• Support in the delivery of reliable healthcare services.
• Provide effective front office services to patients.

Skills

Computer experience (word processing)

Customer service skills

Communication skills

Education

H.S. Diploma or GED

Two years of community college/business school training

Tools

Electronic medical records

Job description

Description

This position works under the direction and supervision of the Clinic Supervisor, Clinic Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients for all departments within Providence Regional Cancer System including but not limited to: Providence Medical Group, Providence Centralia Hospital Outpatient Infusion, Providence Centralia Hospital Outpatient Laboratory, Providence Centralia Hospital Diagnostic Imaging, Providence St. Peter Hospital Lymphedema, Providence Centralia Hospital Pharmacy, and Providence Integrative Cancer Care Program.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Centralia Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED


• Computer experience (word processing).


• 1 year working in a medical setting

Preferred Qualifications:

• Coursework/Training: Two years of community college/business school training.


• Coursework/Training: Additional course work in business or health care related subjects.


• Experience with electronic medical records


• Physician group practice.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 362109

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Part time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3033 RADIOLOGY ONCOLOGY WA PCH CENTRALIA HOSPITAL

Address: WA Lacey 4525 Third Ave SE

Work Location: PRCS Lacey-Lacey

Workplace Type: On-site

Pay Range: $21.16 - $32.37

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.