Senior Patient Safety & Systems Improvement Specialist

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); On-site; USD 95,000 - 125,000; Full time

Job summary

Lehigh Valley Health Network in Allentown, PA seeks a Patient Safety and Systems Improvement Specialist to translate safety science into practice, strengthen system robustness, and mitigate clinical risk.

Working with clinical, operational and executive leadership, you will lead risk assessments, redesign care processes, and coach teams on patient safety methodologies; day shift at Lehigh Valley Hospital—Cedar Crest.

Qualifications

• Associate degree in a clinical discipline (e.g., Nursing, Advanced Practice, Respiratory Therapy, Dietary/Nutrition, Physical/Occupational Therapy).
• 1 year prior clinical experience in an applicable discipline (e.g., RN, APP, RT, Dietary, PT/OT), with exposure to patient safety, quality, or process improvement work.
• 3 years of relevant clinical and/or safety-related experience.
• CPPS - Certified Professional Patient Safety - Certification Board for Professionals in Patient Safety Within 2 Years

Responsibilities

• Evaluate patient safety events and near-misses to identify contributing factors, surface hazards, and system vulnerabilities.
• Conduct proactive and prospective risk assessments to identify latent risks before harm occurs.
• Lead multidisciplinary improvement initiatives to redesign processes and reduce preventable harm.
• Apply resilience engineering principles to assess adaptive capacity and design safer systems.
• Coach staff on patient safety science and improvement methodologies and report progress to stakeholders.
• Prioritize risks with leadership and translate findings into actionable, owned interventions aligned with standards (NPSG, TJC, CMS).
• Apply Human Factors Engineering and design principles to evaluate and redesign workflows, technologies, and environments.
• Conduct contextual inquiry and field observation to map work-as-done versus work-as-imagined for system redesign.
• Perform work system analysis using qualitative methods to map interactions and influence on outcomes.
• Facilitate simulation-based testing and cognitive load assessments to validate interventions before implementation.

Education

Associate’s Degree In a clinical discipline

Job description

Lehigh Valley Health Network in Allentown, PA seeks a Patient Safety and Systems Improvement Specialist to translate safety science into practice, strengthen system robustness, and mitigate clinical risk.

Working with clinical, operational and executive leadership, you will lead risk assessments, redesign care processes, and coach teams on patient safety methodologies; day shift at Lehigh Valley Hospital—Cedar Crest.