Senior Patient Referral & Authorization Specialist

001 University of Rochester; Minnesota; On-site; USD 28,000 - 37,000; Full time

Job summary

The University of Rochester is seeking a patient referral specialist to support Neurology Sleep Center workflows at 2337 Clinton Ave S, Brighton, NY. The role focuses on coordinating referrals, securing approvals, and ensuring timely scheduling with multidisciplinary teams.

You will analyze data, communicate with patients and staff, and uphold enterprise standards for HIPAA, documentation, and patient care coordination.

Qualifications

• Demonstrated customer relations skills required.
• Medical Terminology knowledge preferred or related training.

Responsibilities

• Manage department referrals as liaison, appointment coordination, and patient advocate.
• Analyze data to track patient compliance with specialty services and adjust workflows.
• Acquire insurance authorization for visits and document in Epic referral records.
• Coordinate referrals and scheduling with providers; ensure correct patient data and insurance details.
• Ensure Meaningful Use compliance and transfer of Summary of Care to referred offices when needed.

Skills

Customer relations

Medical terminology

Education

High School diploma or equivalent and 2 years of relevant experience

Medical Terminology knowledge or related training

Job description

The University of Rochester is seeking a patient referral specialist to support Neurology Sleep Center workflows at 2337 Clinton Ave S, Brighton, NY. The role focuses on coordinating referrals, securing approvals, and ensuring timely scheduling with multidisciplinary teams.

You will analyze data, communicate with patients and staff, and uphold enterprise standards for HIPAA, documentation, and patient care coordination.