Senior Patient Experience Analytics Lead (Hybrid)

Stanford Health Care; California (MO); Hybrid; USD 96,000 - 128,000; Full time

Job summary

Stanford Health Care seeks a Lead Reporting Analyst to design, develop, and maintain patient experience analytics and reporting solutions. You will work with SHC leaders, clinicians, and service-line teams to deliver self-service dashboards, automated reports, and advanced analyses on a modern cloud data platform (Databricks lakehouse) using Tableau and Qualtrics.

As a senior technical resource and mentor, you will set data-governance standards, anticipate stakeholder needs, and evaluate AI

Qualifications

• Bachelor's degree in IT, IS, analytics, or related field.
• 5+ years in BI or healthcare tech.
• Experience delivering self-service dashboards and analytics.

Responsibilities

• Triage requests with stakeholders and define requirements.
• Develop and deploy complex analytics on Databricks.
• Design and maintain Tableau dashboards for multiple audiences.
• Ingest, transform, and model data using Spark SQL and Delta Lake.
• Apply NLP and analytics to derive actionable insights.

Skills

Tableau

Qualtrics

Databricks

Spark SQL

Delta Lake

PySpark

Data governance

SQL

Data visualization

Education

Bachelor's degree

Tools

Databricks

Tableau

Qualtrics

Job description

Stanford Health Care seeks a Lead Reporting Analyst to design, develop, and maintain patient experience analytics and reporting solutions. You will work with SHC leaders, clinicians, and service-line teams to deliver self-service dashboards, automated reports, and advanced analyses on a modern cloud data platform (Databricks lakehouse) using Tableau and Qualtrics.

As a senior technical resource and mentor, you will set data-governance standards, anticipate stakeholder needs, and evaluate AI