Remote Patient Experience Data Analyst – Insights & Dashboards

HonorHealth; Arizona; Hybrid; USD 70,000 - 100,000; Full time

Job summary

HonorHealth is seeking a Patient Experience Analyst to serve as the enterprise data steward for patient experience information. The role partners with Analytics, Patient Experience, Quality, and operations to translate data into actionable insights using tools like Press Ganey and Power BI.

The hybrid position requires residence in Arizona and will collaborate with leaders to improve patient experience metrics and align them with quality outcomes across the system.

Qualifications

• Bachelor's degree in Analytics/Health Informatics/Public Health/Data Science or related field, or 4 years equivalent experience.
• 3 years analytics, reporting, data stewardship, performance improvement, or related experience.
• Experience serving as intake/coordination point for data-related requests and translating data into insights.
• Healthcare, matrixed organizations, or regulated environments preferred.

Responsibilities

• Serve as the enterprise data steward for Press Ganey patient experience data.
• Act as the enterprise intake and coordination point for Press Ganey-related activity.
• Design, maintain, and support patient experience reporting and dashboards (Power BI).
• Translate patient experience data into actionable insights for leadership.
• Enable advanced analytics and AI-enabled capabilities with Analytics and partners.
• Align experience metrics with quality outcomes and enterprise priorities.
• Support governance forums and leadership performance discussions.
• Improve efficiency by automating data workflows and processes.

Skills

Data analytics

Power BI

Cross-functional collaboration

Education

Bachelor's degree in Analytics/Health Informatics/Public Health/Data Science or related field

Tools

Power BI

Press Ganey

Job description

HonorHealth is seeking a Patient Experience Analyst to serve as the enterprise data steward for patient experience information. The role partners with Analytics, Patient Experience, Quality, and operations to translate data into actionable insights using tools like Press Ganey and Power BI.

The hybrid position requires residence in Arizona and will collaborate with leaders to improve patient experience metrics and align them with quality outcomes across the system.