Senior Patient Billing Specialist – Remote & Bilingual

Inova Health System; Fairfax (VA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Tuition assistance

Student loan assistance

Mental health support

Work-life balance

Job summary

Inova Health System in Fairfax, VA seeks a Patient Financial Services Representative 4 for a full-time, day-shift hybrid role. Bilingual Spanish is preferred. Primary duties include timely claim submission, follow-up, and payer liaison within the revenue cycle.

The role requires strong handling of complex accounts, adherence to productivity standards, and collaborative support to team members and leadership.

Qualifications

• Associate degree or an additional three years of relevant experience.
• 3 years of experience in revenue cycle, finance, customer service or data analytics.

Responsibilities

• Ensures clean claims are submitted promptly with required attachments.
• Resolves complex issues by coordinating with team members and payers.
• Reviews claims and initiates corrections or resolutions within 24 hours.
• Handles high-dollar accounts with appropriate follow-up.
• Documents all account activity within 48 hours of receipt.
• Maintains knowledge of payer requirements and system functionality.
• Takes direction from management and provides guidance in their absence.

Skills

Revenue cycle

Finance

Customer service

Data analytics

Education

Associate degree or equivalent experience

Tools

Epic

Job description

Inova Health System in Fairfax, VA seeks a Patient Financial Services Representative 4 for a full-time, day-shift hybrid role. Bilingual Spanish is preferred. Primary duties include timely claim submission, follow-up, and payer liaison within the revenue cycle.

The role requires strong handling of complex accounts, adherence to productivity standards, and collaborative support to team members and leadership.