Senior Patient Account Specialist - Medical Collections

Christus Health; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Christus Health in Houston, TX is seeking a Medical Collections Specialist to support TLRA collection units. You will follow up and resolve accounts, communicate with patients and third-party payers, and ensure adherence to state and federal guidelines.

Strong knowledge of hospital AR and proficiency in Word/Excel are essential. Responsibilities include handling inbound/outbound calls, documenting activity in the collection system, and promoting positive patient relations while meeting

Qualifications

• High School diploma or equivalent.
• 3-5 years of experience in healthcare billing/collections or related role preferred.
• Experience in a hospital or collection agency environment is valued.

Responsibilities

• Provides medical collection services and resolves accounts following client and state guidelines.
• Documents and updates patient account information in collection software timely and accurately.
• Handles inbound/outbound calls with patients and third-party payers to resolve inquiries.
• Uses collection tools to meet quality and productivity targets.
• Promotes positive patient relations while adhering to codes of conduct.

Skills

Word

Excel

A/R knowledge

Customer service

Education

High School diploma or equivalent

Tools

Meditech

CollectLogix

Job description

Christus Health in Houston, TX is seeking a Medical Collections Specialist to support TLRA collection units. You will follow up and resolve accounts, communicate with patients and third-party payers, and ensure adherence to state and federal guidelines.

Strong knowledge of hospital AR and proficiency in Word/Excel are essential. Responsibilities include handling inbound/outbound calls, documenting activity in the collection system, and promoting positive patient relations while meeting