Senior Patient Accounts & Collections Specialist

CHRISTUS Health; Alexandria (LA); On-site; USD 38,000 - 56,000; Full time

Job summary

CHRISTUS Health in Louisiana seeks a skilled Medical Collections Specialist to recover accounts for TLRA collection units while complying with state and federal guidelines. The role focuses on inbound/outbound patient and provider communications, accurate account documentation, and timely follow-ups using Meditech and CollectLogix.

Strong Excel/Word skills and a background in healthcare billing are essential. 3–5 years of healthcare billing/collections experience is preferred.

Qualifications

• High School diploma or equivalent required.
• 3-5 years experience in healthcare billing/collections preferred.
• Experience in a customer service call center environment required.
• College education or health care billing trade school education may substitute for hospital experience.

Responsibilities

• Provides effective collection services to recover accounts in accordance with guidelines.
• Documents and updates patient account information in TLRA’s collection system timely and accurately.
• Handles inbound patient and carrier calls professionally, providing assistance and resolution.
• Uses collection tools to meet or exceed established goals and standards.
• Maintains knowledge of payor collection requirements and communicates with other departments as needed.

Skills

Customer service

Collections

Healthcare billing

Call center

Education

High School diploma or equivalent

Tools

Meditech

CollectLogix

Excel

Word

Job description

CHRISTUS Health in Louisiana seeks a skilled Medical Collections Specialist to recover accounts for TLRA collection units while complying with state and federal guidelines. The role focuses on inbound/outbound patient and provider communications, accurate account documentation, and timely follow-ups using Meditech and CollectLogix.

Strong Excel/Word skills and a background in healthcare billing are essential. 3–5 years of healthcare billing/collections experience is preferred.