Senior Patient Access Specialist — Throughput & Care Advocate

CommonSpirit Health; Council Bluffs (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

CommonSpirit Health's CHI Health Creighton University Medical Center - Bergan Mercy in Council Bluffs, IA seeks a Sr Patient Access Representative to ensure efficient revenue cycle operations across emergency, admitting, and registration.

You will verify insurance eligibility, conduct benefits reviews, communicate patient financial responsibilities, and resolve registration issues while maintaining privacy and compliance.

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in patient access or healthcare registration.
• Proficiency in insurance verification and benefits review; ability to navigate complex registration scenarios.

Responsibilities

• Verify insurance eligibility and conduct benefits reviews.
• Clearly communicate patient financial responsibilities.
• Handle complex documentation and resolve registration discrepancies.
• Collaborate with clinical and revenue cycle teams to avoid delays in care.

Skills

Insurance verification

Benefits review

Registration workflows

Patient-centered service

Communication

Education

High School Diploma / GED

Job description

CommonSpirit Health's CHI Health Creighton University Medical Center - Bergan Mercy in Council Bluffs, IA seeks a Sr Patient Access Representative to ensure efficient revenue cycle operations across emergency, admitting, and registration.

You will verify insurance eligibility, conduct benefits reviews, communicate patient financial responsibilities, and resolve registration issues while maintaining privacy and compliance.