Senior Patient Access Specialist: Insurance & Registration

CommonSpirit Health; Conroe (TX); On-site; USD 29,000 - 41,000; Full time

Job summary

St. Luke’s Health - The Woodlands Hospital in Texas is seeking a Senior Patient Access Representative to register patients and admit across hospital access areas, including the Emergency Department and main registration.

You will handle insurance verification, benefits review, and communication of patient financial responsibility to diverse payers, while supporting high-volume periods and guiding junior staff.

Qualifications

• 1-3 years of experience in patient access or healthcare registration.
• Experience with insurance verification and benefits review.
• Experience with registration workflows is required.
• High school diploma or GED upon hire.

Responsibilities

• Register and admit patients across hospital access areas, including Emergency Department, main registration, admitting, and payer notification workflows.
• Handle moderately complex registrations with insurance verification, benefits review, and patient financial responsibility communication across varied payers.
• Resolve moderate discrepancies and escalate complex issues within established frameworks.
• Communicate patient financial responsibility, including estimates and coverage, and collect payments when appropriate.
• Flex across access points during high-volume periods to ensure timely completion of patient access workflows.
• Serve as an informal resource to PAR I staff on workflows and system use.

Skills

Insurance verification

Benefits review

Patient access workflows

Communication

Education

High School Diploma or GED

Job description

St. Luke’s Health - The Woodlands Hospital in Texas is seeking a Senior Patient Access Representative to register patients and admit across hospital access areas, including the Emergency Department and main registration.

You will handle insurance verification, benefits review, and communication of patient financial responsibility to diverse payers, while supporting high-volume periods and guiding junior staff.