Access Service Representative (3 month temp)

Northwell; Village of Lake Success (NY); Remote; USD 22,000 - 28,000; Full time

Job summary

Northwell is seeking an Admissions Clerk to admit patients, collect demographics and insurance information, and enter data into the Patient Registration System. The role includes collecting co-pays, obtaining necessary signatures, and preparing charts and registration materials.

It is a 3-month temporary remote position with standard daytime hours. Responsibilities include coordinating with nursing units, contacting insurers, and performing basic financial assessments to support billing

Qualifications

• High School Diploma or equivalent is required; prior customer service experience preferred.
• Data entry skills with 80 keystrokes per minute required.
• Must pass site training program within probationary period.
• Communicate effectively in English (speaking and reading).

Responsibilities

• Admits patients to hospital and provides information about regulations and policies.
• Conducts interviews to obtain demographics and insurance information.
• Enters data into the Patient Registration System.
• Obtains signatures on medical, legal and financial forms; verifies insurance and balances.
• Prepares charts and registration forms; forwards items to nursing/clinic.
• Notifies units of patient arrivals and arranges transport; handles billing documentation and CO-pay collection.
• Interacts with insurance carriers to obtain information for billing; performs financial assessments.
• Maintains files, answers phones, and keeps inventory of supplies.
• Performs related duties including ADA essential functions.

Skills

Customer service

Data entry

English communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Patient Registration System

Job description

Job Description

Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.

Job Responsibility

1. Admits patients to hospital and provides information regarding hospital regulations and policies (i.e
2. Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc
3. and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms
4. Prepares charts, registration forms, patient addressograph plates etc
5. Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units
6. Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)
7. Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital
8. Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System
9. Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies
10. Informs manager of all activities, needs and problems
11. Performs related duties, as required

12. *ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).

3 month temporary position. Monday-Friday 10am-6pm. Fully remote.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).