Senior Patient Access Services Representative

Northwell Health; Melville (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Registration Representative to support inpatient and outpatient access to medical services. This role involves performing admissions, verifying insurance coverage, and assisting patients with financial inquiries. Ideal candidates will have strong communication skills and relevant experience in a similar role. Join a dynamic team where you will play a crucial part in ensuring smooth patient access to healthcare services. This position offers the opportunity to make a significant impact in a supportive environment focused on patient care.

Qualifications

• 3-5 years of relevant experience required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Perform admissions, registration, and scheduling activities.
• Verify patient insurance coverage and obtain necessary authorizations.

Skills

Verbal Communication

Written Communication

Insurance Verification

Patient Counseling

Education

High School Diploma or equivalent

Job description

Job Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibility

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May perform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.
• Strong written and verbal communication skills.
• Experience working remotely highly preferred.