Senior Patient Access Services Representative

Northwell Health; Melville (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Northwell Health in Melville, NY is seeking an admissions and registration specialist to support patient access to medical services. You will perform registrations, verify insurance, schedule appointments and assist with billing end-to-end.

Responsibilities include collecting demographics, obtaining authorizations, documenting data in the system, and counseling patients on financial assistance. Prior experience with pre-authorizations and remote work is preferred.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.
• Experience in obtaining pre-authorizations preferred.
• Experience working in a remote environment preferred.

Responsibilities

• Performs admissions, registration and scheduling activities.
• Obtains necessary demographic and insurance information and enters data into computer system.
• Verifies patient insurance coverage and other related data; obtains authorizations and documents approvals/denials.
• May financially screen patients and discuss available financial assistance; collects money due at time of service.
• May follow through on open self-pay accounts for collections.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required under ADA.

Skills

Registration

Insurance verification

Scheduling

Billing

Education

High School Diploma or equivalent

Job description

Job Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibility

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.
• Experience in obtaining pre-authorizations preferred.
• Experience working in a remote environment preferred.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).