Senior Patient Access & Revenue Cycle Specialist (Night Shift)

Penn State Health; Lancaster (Lancaster County); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Tuition discount

Be Well programs

Paid time off

Job summary

Penn State Health is seeking a Senior Registration Associate to support hospital-based patient access operations in Lancaster, PA. The role emphasizes technical expertise, quality feedback, and handling the most complex tasks within the team.

Qualified candidates have a high school diploma and at least 1 year of customer service experience, including six months in a registration-related role. Medical terminology proficiency is preferred, with opportunities for growth and competitive benefits.

Qualifications

• High school degree or equivalent.
• One (1) year of customer service experience with at least 6 months from a registration based role.
• Medical Terminology Proficiency (preferred)

Responsibilities

• Provide line-level technical expertise to support Hospital-Based Patient Access functions.
• Review and provide feedback for quality and productivity to all Registration Associates.
• Investigate and resolve the most complex tasks performed by the team.

Skills

Customer service

Registration experience

Education

High school diploma or equivalent

Job description

Penn State Health is seeking a Senior Registration Associate to support hospital-based patient access operations in Lancaster, PA. The role emphasizes technical expertise, quality feedback, and handling the most complex tasks within the team.

Qualified candidates have a high school diploma and at least 1 year of customer service experience, including six months in a registration-related role. Medical terminology proficiency is preferred, with opportunities for growth and competitive benefits.