Senior Partner Solutions Engineer, SHI

darktrace; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Darktrace is seeking a Partner Solutions Engineer to build the technical capability of strategic partners and collaborate with partner and Darktrace sales teams to create, progress, and expand customer opportunities. You will lead technical engagement across the partner lifecycle, from enablement to solution design, evaluation, and value realization.

As a trusted technical advisor, you will help partners confidently position Darktrace, identify customer challenges, develop relevant use cases,

Responsibilities

• Own the technical relationship and engagement plan for assigned partners.
• Build credibility with partner sales, solutions engineering, services, and leadership stakeholders.
• Develop joint technical strategies that support new customer acquisition, account expansion, renewals, and platform adoption.
• Prioritize partner activity based on capability, opportunity potential, customer impact, and business outcomes.
• Deliver structured technical enablement across Darktrace capabilities, customer use cases, competitive positioning, and value articulation.
• Coach Partner SEs to lead discovery, demonstrations, technical validation, objection handling, and solution design.
• Create repeatable field guidance, workshops, and technical assets that improve partner confidence and independence.

Job description

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them. Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast.

Job D escription :

As a Partner Solutions Engineer, SHI you will build the technical capability of strategic partners and work alongside partner and Darktrace sales teams to create, progress, and expand customer opportunities. You will lead technical engagement across the partner lifecycle, from enablement and joint discovery through solution design, evaluation, business justification, deployment alignment, and value realization.

As a trusted technical advisor, you will help partners confidently position Darktrace, identify customer challenges, develop relevant use cases, and communicate measurable security and business outcomes. You will combine technical depth, consultative selling, and disciplined execution to make the partner community a scalable extension of the field organization.

Key Responsibilities

Partner Technical Strategy and Ownership

• Own the technical relationship and engagement plan for assigned partners.
• Build credibility with partner sales, solutions engineering, services, and leadership stakeholders.
• Develop joint technical strategies that support new customer acquisition, account expansion, renewals, and platform adoption.
• Prioritize partner activity based on capability, opportunity potential, customer impact, and business outcomes.

Partner Enablement and Readiness

• Deliver structured technical enablement across Darktrace capabilities, customer use cases, competitive positioning, and value articulation.
• Coach Partner SEs to lead discovery, demonstrations, technical validation, objection handling, and solution design.
• Create repeatable field guidance, workshops, and technical assets that improve partner confidence and independence.
• Assess partner readiness, identify capability gaps, and establish clear development actions.

Discovery and Value Alignment

• Lead and coach structured discovery aligned to MEDDPICC, identifying customer pain, impact, urgency, decision criteria, and technical requirements.
• Align solutions to SOC workflows including triage, investigation, and response.
• Translate customer requirements into relevant use cases, measurable outcomes, ROI, efficiency gains, and risk reduction.
• Identify technical whitespace, adoption gaps, expansion opportunities, and risks across the customer lifecycle.

Solution Design and Technical Validation

• Architect scalable solutions across Darktrace platform capabilities for network, email, cloud, identity, endpoint, attack surface management, proactive exposure management, incident readiness and recovery.
• Design for hybrid, multicloud, and existing security environments, including SIEM, SOAR, EDR, XDR, NGFW, APIs, SPAN, and TAP requirements.
• Advise partners and customers on deployment, integrations, performance, coverage, and architectural tradeoffs.
• Support effective demonstrations, evaluations, and proofs of values that produce clear technical and business outcomes.

Joint Customer Engagement and Value Selling

• Engage technical and executive stakeholders with messaging tailored to their priorities and level of expertise.
• Help partners translate complex cybersecurity concepts into clear, outcome focused narratives.
• Lead or support high impact demonstrations, workshops, solution reviews, and executive technical conversations.
• Handle technical objections and establish differentiated value in competitive opportunities.

Opportunity, Pipeline, and Account Strategy

• Partner with channel leaders, Account Executives, Expansion Account Executives, Partner SEs, and technical account teams to qualify opportunities and advance technical win plans.
• Identify deal risks, remove technical blockers, maintain momentum, and support accurate opportunity progression.
• Contribute to partner account planning, pipeline reviews, QBRs, and prioritization of high impact initiatives.
• Ensure clean technical handoffs and continuity from presales through deployment, adoption, and expansion.

Cross Functional Collaboration

Work with Sales, C