Senior Partner Manager

TRS Recovery Services; Milwaukee (WI); On-site; USD 68,000 - 144,000; Full time

Benefits offered by this job

Fuel Your Life program

Paid holidays

Mental health support

Living Proof program

Employee Resource Groups

Job summary

Fiserv is seeking a Senior Partner Manager to lead a team acting as an extension of our client's business, representing Fiserv and driving strategic outcomes for a client segment.

You will provide consultation, develop strategies, and build trusted relationships with stakeholders while leading a Partner Management team to achieve delivery and revenue goals.

Qualifications

• 5+ years building productive client relationships.
• 3+ years delivering solutions to client needs.
• Ability to identify new revenue streams.

Responsibilities

• Provide consultation and cross-functional leadership to support teams and manage the relationship.
• Develop strategies and processes to manage the client segment.
• Build trusted relationships with stakeholders and sponsors.
• Lead a Partner Management team to drive outcomes.
• Develop and implement strategies to manage the client segment.

Skills

Client relationship management

Delivery leadership

Business development

Education

Bachelor's degree or equivalent

Job description

Senior Partner Manager

Job Title: Senior Partner Manager

What does a successful Senior Partner Manager do at Fiserv?

As a successful Senior Partner Manager, you will lead a team acting as an extension of our client's business representing Fiserv. You will be accountable for a client segment's strategic and operational outcomes.

What you will do:

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day to day relationship.
• Develop strategies, processes and people to effectively manage the client segment.
• Develop a trusted partner relationship with client segment stakeholders and executive sponsors.
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes.
• Develop and implement effective strategies and processes to manage client segment.

What you will need to have:

• 5+ years experience building productive and profitable working relationships with clients.
• 3+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives.
• Ability to identify new revenue streams, including product and professional services.

What would be great to have:

• Bachelor's degree in Business, Marketing, Technology or a related field, or an equivalent combination of education, work and/or military experience.
• Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes.
• Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements.
• Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures.

How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$67,800.00 - $144,300.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.