Senior Partner Enablement & Certification Leader

Data Innovations LLC; Alabama, United States, Northern America, Americas; Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

Neptune Technology Group Inc. is a technology company serving water utilities across North America. The Sr.

Manager, Partner Enablement & Certification leads Neptune's partner quality program, building the training, certification, and audit framework that ensures every distributor, subcontractor, and installer meets Neptune's standard. This hybrid role works with delivery teams to improve field quality and partner readiness.

Qualifications

• Bachelor’s degree in a related field or equivalent combination of education and experience.
• 7+ years of experience in field services, training quality, training, or partner/vendor management, including experience building or running a certification or quality-assurance program.
• Experience with AMI/AMR metering software, endpoint, or network installation preferred.

Responsabilités

• Design, build, and maintain Neptune’s installation/implementation certification standard for distributors, subcontractors, and installers.
• Develop and deliver training programs covering best practices for Neptune solutions.
• Certify partners against the standard and maintain an accurate roster of certified partners.
• Audit partner work in the field to verify compliance.
• Feed audit findings back into training content and raise the certification bar.
• Partner with Delivery teams to align standards across Neptune-run and partner-run projects.
• Track and report on partner performance, certification status, and quality trends to Solutions Delivery leadership.

Connaissances

Program management

Training design

Auditing field work

Relationship building

Data-driven analysis

Multi-stakeholder management

Formation

Bachelor's degree in a related field

Description du poste

Neptune Technology Group Inc. is a technology company serving water utilities across North America. The Sr.

Manager, Partner Enablement & Certification leads Neptune's partner quality program, building the training, certification, and audit framework that ensures every distributor, subcontractor, and installer meets Neptune's standard. This hybrid role works with delivery teams to improve field quality and partner readiness.