Senior Partner Delivery Manager (Fully Remote)

Parloa; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Parloa is seeking a Sr Partner Delivery Manager in the United States to lead and scale strategic relationships with global SI and consulting partners. You will shape how enterprise partners adopt and operationalize Parloa's agentic AI, while driving delivery across complex AI and CX transformation programs.

Ideal candidates bring 6+ years in enterprise SaaS, consulting, or partner management, plus a proven track record with global SI firms and excellent English communication.

Qualifications

• 6+ years in enterprise SaaS, consulting, partner management, or customer success.
• Proven track record with global systems integrators and implementing solutions.
• Strong executive presence and excellent English communication.

Responsibilities

• Partner Relationship Management: build trusted relationships with partner executives and stakeholders.
• Practice Advisory: act as strategic advisor on building and scaling Parloa services practices.
• Delivery Oversight: guide partners through complex AI and CX transformation programs.

Skills

Partner management

Executive presence

Global SI experience

Job description

• Parloa's mission is to make every customer conversation effortless using agentic AI.
• They have powered over one billion interactions for enterprise brands like Booking.com and Allianz.

About the role:

• As Sr Partner Delivery Manager, you own and scale strategic relationships with global SI and consulting partners.
• You shape how enterprise partners adopt and operationalize agentic AI.

Areas of ownership:

• Partner Relationship Management: build trusted relationships with partner executives and stakeholders.
• Practice Advisory: act as strategic advisor on building and scaling Parloa services practices.
• Delivery Oversight: guide partners through complex AI and CX transformation programs.

Who you are:

• 6+ years in enterprise SaaS, consulting, partner management, or customer success.
• Proven track record with global systems integrators and implementing solutions.
• Strong executive presence and excellent English communication.

Parloa

Parloa's mission is to make every customer conversation effortless using agentic AI. They have powered over one billion interactions for enterprise brands and are backed by leading investors, scaling rapidly with a culture of ownership.