Senior Paid Social Operations Lead

Amazon; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Amazon is seeking a Sr. Ad Operations Manager to own the operational backbone of our paid social program across platforms.

You will serve as the bridge between marketing, creative, and technology, driving end-to-end ad enablement and new format rollouts, while coordinating with tech partners to test and scale innovations. In this role, you will safeguard channel health, optimize live campaigns, and ensure accurate data and reporting.

Responsibilities

• Serve as the operational bridge between marketing, creative, and tech, driving ad enablement, site flips, and new format rollouts end-to-end.
• Partner with SMAs to unlock and test new ad formats, acting as the primary liaison with tech teams to scope, prioritize, and enable experiments from concept through launch.
• Manage SMA operations to ensure channel health and operational readiness across platforms, including account structure, permissions, tagging/tracking, and compliance.
• Partner with channel owners to optimize live campaigns, surfacing performance insights and operational levers that improve efficiency and outcomes.
• Own the operational side of tracking and data hygiene so campaign reporting is accurate and trustworthy.
• Define, document, and continuously improve the ad operations playbook (intake, QA, launch checklists, troubleshooting), raising the bar for operational excellence.
• Proactively identify and mitigate operational risks; act as the escalation point for ad delivery, trafficking, and technical issues, coordinating rapid resolution to protect spend and performance.
• Manage relationships with relevant ad tech vendors, staying ahead of beta programs, new capabilities, and policy changes

Job description

Amazon is seeking a Sr. Ad Operations Manager to own the operational backbone of our paid social program across platforms.

You will serve as the bridge between marketing, creative, and technology, driving end-to-end ad enablement and new format rollouts, while coordinating with tech partners to test and scale innovations. In this role, you will safeguard channel health, optimize live campaigns, and ensure accurate data and reporting.