Senior Overhead Instructor

National Grid; Worcester (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

National Grid is seeking a Senior Overhead Distribution Instructor in Worcester, Massachusetts. The role involves delivering technical training programs and supporting the development of innovative curricula to meet client learning needs.

The ideal candidate will have at least 5 years of electrical operations experience and a high school diploma or equivalent. Strong communication skills and knowledge of safety policies are essential. A CDL Class A or B driver's license is required.

Qualifications

• 5–7 years of electrical operations experience with knowledge in electric overhead.
• Excellent oral and written communication skills.
• Strong knowledge of safety policies and overhead maintenance procedures.

Responsibilities

• Deliver technical training programs to clients through a blended learning approach.
• Support the design and development of cohesive and innovative curriculum.
• Administer testing and conduct physical and technical assessments.

Skills

Electrical operations experience

Excellent communication skills

Interpersonal skills

Knowledge of safety policies

Understanding of learning principles

Presentation skills

Education

High school diploma or equivalent

Supervisory experience or advanced education in engineering or education

Job description

Senior Overhead Distribution Instructor

To deliver high quality learning experiences that meet clients' technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions.

Responsibilities

• Deliver technical training programs to clients through a blended learning approach, such as hands‑on activities to stimulate real tasks, ensuring that National Grid is effectively providing training in line with external requirements, operational priorities, and best practice.
• Support the design and development of cohesive and innovative curriculum and training programs to meet client learning requests.
• Liaise with the business, acting as a technical training advisor for various departments throughout the company to resolve any queries or issues.
• Administer testing and conduct physical and technical assessments.
• Represent technical training as the subject matter expert on various committees to ensure that technical training is represented and understood in the business.
• Conduct assessments of training needs associated with the introduction of new equipment, procedures, and technology to ensure that National Grid incorporates best practice into learning methods and programs.
• Participate as a subject matter expert during the modification and creation of new technical training programs by the Design and Development areas of Technical Training.
• Keep up to date on training developments to ensure that innovation and latest learning requirements and ideas are incorporated into National Grid's technical training programs.
• Define, create, and deliver training programs such as preparing lesson plans and developing instructor materials and assessments to meet the learning and development needs of the business and ensure all external requirements are met.
• Coordinate learning records administration including monitoring course completions, attendance, assessments, and qualifications.
• Represent Technical Training as the subject matter expert including governance bodies, transformation and best practice committees and other technical committees in order to ensure that Technical Training is represented and understood in the business.

Qualifications

• A high school diploma or equivalent is required. Supervisory experience and/or advanced education in engineering, education, or a related field are considered a plus.
• Minimum of 5–7 years of electrical operations experience with knowledge in electric overhead.
• Journeyman/Journeywoman/Journey person, line worker, rated lineman.
• Excellent oral and written communication skills including active listening and presentation skills.
• Strong interpersonal skills, able to perform in a team environment, collaborate with others, handle multiple projects, and meet deadlines.
• Strong knowledge of safety policies and overhead maintenance procedures along with construction standards, with the ability to work collaboratively between these functions.
• Understanding of learning and development principles.
• Working knowledge of personal computers and various business‑related software.
• Candidate may also be asked to demonstrate presentation skills and knowledge of technical subject matter by conducting a short training presentation.
• Has and maintains at least a CDL Class A or B driver's license.
• Valid driver's license required with a safe driving history that meets National Grid's Safe Driver policy.