Senior Outdoor Retail Sales Specialist

REI; Columbia (MD); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Sr. Store Sales Specialist in Columbia, MD to be the face of the co-op and engage with Members and Customers daily. You’ll be a source of product knowledge and help guide Retail Sales Specialists while supporting store operations and service excellence.

The role emphasizes relationship building, adaptability, and collaboration with department managers to meet daily goals. A passion for outdoors and REI values is essential for success in this team.

Qualifications

• Retail sales and customer services experience (preferred).
• Open availability to work a flexible schedule.
• Enjoys communicating and building relationships both inside and outside the organization.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Engages and influences others to accomplish organizational goals.

Responsibilities

• Engage in REI Sales and Service Training to drive sales.
• Prepare store: stock, coordinate stocking process, handle merchandise.
• Adjust visual presentations to inventory levels, new products, and promotions.
• Monitor inventory accuracy, price accuracy, and product stock levels.
• Train and mentor new staff.
• Partners with Department Managers to achieve goals and daily expectations.

Skills

Retail sales

Customer service

Flexible schedule

Communication

Team player

Job description

REI Co-op is seeking a Sr. Store Sales Specialist in Columbia, MD to be the face of the co-op and engage with Members and Customers daily. You’ll be a source of product knowledge and help guide Retail Sales Specialists while supporting store operations and service excellence.

The role emphasizes relationship building, adaptability, and collaboration with department managers to meet daily goals. A passion for outdoors and REI values is essential for success in this team.