Senior Orthopaedic Operations Leader — Growth & Quality

Pinehurst Surgical Clinic, PA; Pinehurst (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Pinehurst Surgical Clinic, PA is seeking a Senior Manager, Orthopaedic Operations to provide strategic, operational, and financial leadership for the orthopaedic service line within a multispecialty clinic. You will drive growth, optimize performance, and ensure high-quality, efficient patient care across orthopaedic functions in partnership with physician leaders and executive leadership.

Responsibilities include overseeing the Orthopaedic Manager, guiding staff performance, monitoring KPIs and

Qualifications

• Bachelor’s degree required; master’s in healthcare admin or related field preferred.
• 7–10 years of progressive operational and management experience, with significant experience in healthcare, orthopaedics and/or surgical services preferred.
• Demonstrated success leading complex organizations with multi‑level management structures.

Responsibilities

• Provide strategic direction for the orthopaedic service line aligned with organizational goals and physician priorities.
• Identify, design, and implement orthopaedic initiatives to increase revenue and enhance patient services, including recovery shop operations, DME programs, and other financial and operational opportunities.
• Develop and execute short‑ and long‑term operational plans to support growth, scalability, and sustainability of orthopaedic practice.
• Partner with physician leaders to evaluate service line performance, identify opportunities for improvement, and support clinical excellence.
• Oversee day‑to‑day operations of orthopaedic services to ensure efficiency, quality, and patient satisfaction.
• Monitor KPIs including productivity, access, patient flow, quality metrics, and financial performance.
• Collaborate with finance and leadership to develop, manage, and monitor budgets for the orthopaedic service line.
• Ensure compliance with regulatory requirements, organizational policies, and best practices in healthcare operations.
• Provide direct leadership, coaching, and performance management for the Orthopaedic Manager.
• Maintain ultimate accountabilities for all orthopaedic staff, ensuring effective leadership through Orthopaedic Leads.
• Foster a culture of accountability, collaboration, engagement, and continuous improvement.
• Support recruitment, onboarding, development, and retention of high‑performing orthopaedic staff in partnership with Human Resources.
• Promote a patient‑centered approach that delivers high‑quality, safe, and efficient orthopaedic care.
• Partner with clinical leadership to support standardization of workflows, best practices, and continuous quality improvement.
• Serve as a key liaison between orthopaedics and other specialties, departments, and administrative teams within the multispecialty clinic.

Skills

Strategic leadership

Financial acumen

Operational acumen

People management

Communication

Analytical skills

Problem-solving

Collaboration

Education

Bachelor's degree

Master's degree in healthcare administration or related field

Job description

Pinehurst Surgical Clinic, PA is seeking a Senior Manager, Orthopaedic Operations to provide strategic, operational, and financial leadership for the orthopaedic service line within a multispecialty clinic. You will drive growth, optimize performance, and ensure high-quality, efficient patient care across orthopaedic functions in partnership with physician leaders and executive leadership.

Responsibilities include overseeing the Orthopaedic Manager, guiding staff performance, monitoring KPIs and