Senior Order & Customer Support Specialist

Yokogawa Electric Corporation; Newnan (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Yokogawa Electric Corporation in Newnan is seeking a Customer Support Specialist III to manage order management and customer support for industrial automation products. The role is critical in ensuring seamless order management, accurate execution, and enhancing customer satisfaction.

The ideal candidate will have strong communication skills, a background in order management, and proficiency in SAP. Yokogawa values diversity and aims to foster an inclusive work culture.

Qualifications

• Three to five years of experience in manufacturing or distribution environment.
• Strong verbal and written communication skills are essential.
• Ability to manage complex customer interactions.

Responsibilities

• Provide advanced order management and customer support for industrial automation products.
• Facilitate end-to-end order management for channel partners and customers.
• Proactively resolve issues and enhance customer experience.

Skills

Order management processes

Customer service

Problem-solving

Microsoft Office

SAP

Education

High School Diploma or equivalent

Two-year technical degree

Tools

SAP

Microsoft Excel

Job description

Yokogawa Electric Corporation in Newnan is seeking a Customer Support Specialist III to manage order management and customer support for industrial automation products. The role is critical in ensuring seamless order management, accurate execution, and enhancing customer satisfaction.

The ideal candidate will have strong communication skills, a background in order management, and proficiency in SAP. Yokogawa values diversity and aims to foster an inclusive work culture.