Senior Oracle Field Service Design Lead

Accenture; Charlotte (NC); On-site; USD 60,000 - 196,000; Full time

Job summary

Accenture is seeking a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You’ll combine hands-on Oracle Field Service experience with strong consulting, scrum delivery, and cross-functional collaboration to deliver scalable solutions that improve workforce productivity and customer experience.

You will design, configure, test, train, and deploy OFS solutions, while guiding teams across business, technology, testing, training, and offshore

Qualifications

• 3+ years on Oracle Field Service Cloud solution application.
• 3+ years as Technical Designer on an Oracle Field Service Cloud implementation.
• 3+ years with Configuration Tools components and Java/Groovy.
• 2+ years experience with field service ops, dispatch, scheduling or related areas.
• Experience collaborating across cross-functional teams (business, tech, testing, training, client, offshore).
• Bachelor's Degree or equivalent (6 years) work experience.

Responsibilities

• Support Oracle OFS transformation programs incl. process redesign, configuration, testing, training, deployment, and post-go-live adoption.
• Review acceptance criteria and solution design in Features.
• Create Technical Design documents aligned with solution design.
• Walk through technical design docs with Developers.
• Communicate technical solution and progress to cross-functional teams.
• Ensure code aligns with technical specs and high-quality deliverables.
• Analyze defects and recommend fixes.
• Define unit test cases covering key business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work with Business/Functional Designers to align technical solution with approach.
• Lead and coach Developers, managing performance.
• Analyze requirements across scheduling, dispatch, mobile workforce, routing, capacity, field execution.
• Support cutover activities, deployment readiness, change enablement, and stakeholder communications.

Skills

Oracle Field Service Cloud

Technical Designer

Java/Groovy

Cross-functional collaboration

Travel flexibility

Education

Bachelor's Degree or equivalent

Tools

Configuration Tools

Oracle Fusion Field Service

Job description

Accenture is seeking a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You’ll combine hands-on Oracle Field Service experience with strong consulting, scrum delivery, and cross-functional collaboration to deliver scalable solutions that improve workforce productivity and customer experience.

You will design, configure, test, train, and deploy OFS solutions, while guiding teams across business, technology, testing, training, and offshore