Oracle Field Service Cloud Architect

Accenture; Minneapolis (MN); On-site; USD 64,000 - 169,000; Full time

Job summary

Accenture is seeking an Oracle Field Service Cloud Consultant to help utilities clients modernize field service operations, design and configure OFS solutions, and guide adoption across business, technology, testing, training, client, and offshore teams.

You will leverage hands-on OFS experience and strong consulting, communication, and Scrum delivery skills to translate operational needs into scalable, measurable improvements in workforce productivity, customer experience, and service execution.

Qualifications

• Minimum of 3 years of working on Oracle Field Service Cloud solution application.
• Minimum 3 years of work experience as a Technical Designer on an Oracle Field Service Cloud implementation.
• Minimum 3 years of work experience with Configuration Tools components and Java / Groovy.
• Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
• Experience collaborating across cross-functional business, technology, integration, testing, client, and offshore teams.
• Bachelor's Degree or equivalent (6 years) work experience.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Work closely with the Business and Functional Designers to ensure the technical solution align with the solution approach.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service Cloud

Technical Designer

Java Groovy

Field service operations

Scrum Master

Education

Bachelor's Degree or equivalent (6 years)

Job description

Accenture is seeking an Oracle Field Service Cloud Consultant to help utilities clients modernize field service operations, design and configure OFS solutions, and guide adoption across business, technology, testing, training, client, and offshore teams.

You will leverage hands-on OFS experience and strong consulting, communication, and Scrum delivery skills to translate operational needs into scalable, measurable improvements in workforce productivity, customer experience, and service execution.