Senior Optical Lead — Drive Patient Experience & Sales

Visionworks of America; Baton Rouge (LA); On-site; USD 33,984,000 - 45,875,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America in Baton Rouge, LA is seeking a Sr. Optical Specialist-Lead to be the face of our store and guide customers through an exceptional eyewear journey.

You will apply optical product knowledge and training to meet each patient’s needs with a human, bold approach. The role requires 12 months of optical experience or ABO Certification, a high school diploma or equivalent, and alignment with state licensing where applicable.

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• HS diploma, GED or equivalent related job experience
• Maintain Optician License requirements per state guidelines, as needed (Licensed)

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only

Skills

Customer engagement

Sales driven

Eye care knowledge

Leadership/leadership readiness

Education

HS diploma/GED

ABO Certification in lieu of experience

Job description

Visionworks of America in Baton Rouge, LA is seeking a Sr. Optical Specialist-Lead to be the face of our store and guide customers through an exceptional eyewear journey.

You will apply optical product knowledge and training to meet each patient’s needs with a human, bold approach. The role requires 12 months of optical experience or ABO Certification, a high school diploma or equivalent, and alignment with state licensing where applicable.