Senior Operations Support Coordinator - Genetic Services

University Health; San Antonio (TX); Presencial; USD 52.000 - 72.000; Jornada completa

Descripción de la vacante

University Health is seeking a Senior Operations Support Coordinator for Genetic Services to manage the support services team and ensure efficient delivery of genetic testing processes. The role includes supervision, clerical oversight, EMR coordination, and collaboration with physicians.

The position emphasizes process optimization, training, and participation in strategic planning for clinical services. A minimum of one year in a supervisory role and a related degree are preferred, with

Formación

• One year of manager or supervisor experience in related field preferred.
• Associates or Bachelor’s degree in related field preferred.
• Knowledge of medical terminology is required.

Responsabilidades

• Oversee operational management of Genetics support services team, including clerical work, EMR, sample send-out, patient services and physician relationships.
• Supervise clerical staff and drive quality and performance improvements.
• Provide training and optimize processes to increase quality and efficiency.
• Oversee Genetics send-out processes and ensure timely sample sending to approved labs and entry of results into lab information systems.
• Participate in strategic planning and development of clinical services.

Conocimientos

medical terminology

management experience

Educación

Associates or Bachelor’s degree

Descripción del empleo

Senior Operations Support Coordinator - Genetic Services

Position is responsible for operational management of support services team in Genetics. This includes all operations necessary to deliver services such as clerical work, electronic medical records, sample send-out, patient services / satisfaction, physician relationships, clerical staff supervision, and quality / performance improvement; This position will also provide training and optimization of processes aimed at supporting increased quality and efficiency. This position will oversee Genetics send-out processes and ensure that samples are sent out immediately for testing at the approved send out labs and collect results to enter into the lab information computer systems. Participates in the strategic planning and overall development of clinical services.

EDUCATION/EXPERIENCE

One year of manager or supervisor experience in related field is preferred. Associates or Bachelor’s degree (in related field) preferred. Knowledge of medical terminology is required.