Senior Operations Supervisor (Onsite)

Prattwhitney; Windsor Locks (CT); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Three weeks vacation

401(k) plan

Job summary

Collins Aerospace seeks a Senior Operations Supervisor to lead a ~30-person second shift team in aftermarket repair operations. You will oversee day-to-day execution, ensuring safety, quality, on-time delivery, and productivity while developing a capable, engaged team.

Responsibilities include staffing planning, cross-functional problem solving, and implementing Lean improvements. FAA-aligned procedures and SAP system usage are part of daily operations.

Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Ability to work 1st shift hours: Monday - Friday 7AM – 3:30 PM.

Responsibilities

• Lead and develop a team of union employees, establishing clear expectations and accountability.
• Provide hands-on leadership and oversight of second shift operations, ensuring safe, efficient, and compliant work.
• Plan and coordinate daily staffing, workflow, and resources to meet turnaround time and delivery objectives.
• Monitor shift performance and address issues impacting safety, quality, or productivity.
• Collaborate with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues.

Skills

Team leadership

People management

Lean manufacturing

Safety compliance

Education

University degree

Advanced degree

Tools

SAP

Job description

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. As a Senior Operations Supervisor, you will lead a team of approximately 30 employees supporting Collins Aerospace aftermarket repair operations. You will be responsible for the day-to-day execution of second shift operations, ensuring safety, quality, delivery, customer service, and productivity objectives are achieved while developing a strong, accountable, and engaged team.

What You Will Do

• Lead and develop a team of union employees, establishing clear expectations and fostering a culture of accountability, safety, quality, and continuous improvement.
• Provide hands-on leadership and oversight of second shift operations, ensuring work is prioritized and completed safely, efficiently, and in accordance with established procedures.
• Plan and coordinate daily staffing, workflow, and resources to meet turnaround time (TAT), on-time delivery, customer service, and productivity objectives.
• Monitor shift performance, identify operational constraints, and take timely action to address issues impacting safety, quality, delivery, productivity, or customer satisfaction.
• Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and ensure timely completion of repair activities.
• Drive continuous improvement and cost-reduction opportunities by identifying process inefficiencies and implementing Lean methodologies and best practices.
• Ensure employees are properly trained and qualified to perform assigned work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
• Ensure adequate staffing and resources are available to properly handle, protect, segregate, and preserve parts throughout the repair process.
• Maintain effective communication across shifts and with leadership to ensure seamless handoffs, alignment on priorities, and timely escalation of issues.
• Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decision making.

Qualifications

You Must Have

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Ability to work 1st shift hours: Monday - Friday 7AM – 3:30 PM.

We Prefer

• Experience in production, operations, manufacturing, repair, or a related environment in a supervisory or leadership role.
• Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
• Lean manufacturing or continuous improvement experience.
• Experience using SAP or equivalent enterprise systems.

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Role type definition: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA’s regulation 14 SFT part 120, as well as 49 CFR part 40.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.