Operational Excellence Senior Lead (Onsite)

Prattwhitney; Foley (AL); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks vacation

401(k) plan with employer matching

Job summary

RTX seeks an experienced operations leader in Foley, AL to champion customer excellence and deploy the CORE Operating System across the business. You will oversee event coordination, process improvements, and KPI development to boost efficiency.

The role emphasizes coaching change leaders, maintaining certifications, and driving digital strategies for site communications. A strong aerospace background is required.

Qualifications

• Typically requires a University Degree and 7–10 years of relevant experience.
• Experience in aerospace MRO and engineering environments.
• Proven ability to lead continuous improvement initiatives and customer interactions.

Responsibilities

• Champion a culture of customer excellence across deliverables.
• Define and deploy CORE Operating System throughout the business.
• Coordinate events and drive process improvements.
• Develop and deploy KPIs to improve efficiency.
• Lead site communications and digital strategy initiatives.
• Coach change leaders and oversee continuous improvement certifications.

Skills

University Degree

Aerospace Experience

Operations Management

Continuous Improvement

Lean Six Sigma

Kaizen

Education

University Degree

Advanced Degree in related field

Job description

Date Posted: 2026-09-22 Country: United States of America Location: US-AL-FOLEY-111 ~ 111 Airport Dr ~ MRO BLDG Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: The company will offer immigration sponsorship for this position, if needed. The company will not seek an export authorization for this role.

Security Clearance Type: None/Not Required Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do

• Customer Focus Champion a culture of customer excellence, ensuring all deliverables meet or exceed expectations in quality, delivery, and responsiveness
• Operational Excellence Define, and deploy CORE Operating System throughout the business
• Event coordination and facilitation
• Manages processes and/or improvement methodologies to support operational performance
• Coach change leaders to drive process improvements.
• Oversee internal/external continuous improvement certifications
• Develop and Deploy KPIs (DIH, Margin, Sales, COPQ) to improve efficiency.
• Drive Tier review process meetings (inc. MROLife)
• Chief of Staff role to Senior Leader Team to ensure effectiveness of: Control Tower Macro plan Risk Register CIR (Continuous Improvement Roadmap) QPR (Quarterly Progress Review) pack development
• Manage 5S calibration cycle
• Develop and deploy site communication strategies of IATAI Items of Interest Weekly Operations/Support team reviews All Ups
• Develop and deploy digital strategies for the site

Qualifications

• You Must Have Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience Knowledge of aerospace structures Strong background in operations within an aerospace environment Strong background involvement in continuous improvement initiatives (Lean, Six Sigma, Kaizen)
• Experience working in an aerospace MRO (Maintenance Repair and Overhaul) environment
• Experience working in engineering within an aerospace environment
• Experience with nacelle or composite structures and related repair processes
• Experience interacting with customers
• Experience presenting in group settings and communicating across organizational levels
• Familiarity with regional cultural norms and working across different countries
• Experience managing Profit & Loss statements
• Experience communication and collaborate across all functions of the business and local teams
• Experience promoting culture of accountability

What We Offer

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Maybe eligible for relocation

Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable, and more sustainable in the years to come.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.