Senior Operations Strategist

Balsam Brands; Oklahoma City (OK); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Balsam Brands, Inc. is seeking a Senior Operations Strategist to optimize warehouse operations, order processing, and cross-functional initiatives from the Boise site. You will drive inventory optimization, peak‑season planning, and collaboration with our Manila team (virtually) to improve efficiency.

You will analyze supply chain metrics, mentor junior staff, and provide regular leadership reports. Requires a Bachelor’s in Supply Chain, Analytics, or IS and at least 2 years of relevant

Qualifications

• Bachelor's degree in Supply Chain, Data Analytics, or Information Systems.
• 24 months of relevant experience in supply chain, analytics, or operations, independently managing complex processes.
• Special Requirement: May Telecommute 2 days per week.

Responsibilities

• Work on day-to-day warehouse operations and order processing across our businesses.
• Drive inventory optimization, cross-functional process improvements, and peak season planning.
• Serve as primary contact for our warehouses and collaborate across teams (virtually with Manila) to enhance operational effectiveness.
• Partner with cross-functional stakeholders to drive solutions and support special projects.
• Coordinate with warehouses and shipping carriers to ensure seamless order and inventory movement.
• Monitor and analyze supply chain and financial metrics to improve cost efficiency and customer experience.
• Identify and implement process improvements with supply chain, customer service, internal teams, and external vendors.
• Support with requirements and testing of new order and inventory systems.
• Act as a key operations point person in cross-functional meetings, driving alignment and accountability.
• Collaborate across geographies with Manila-based teams (virtually) to ensure consistent execution and process adherence.
• Provide regular and ad hoc reporting to senior leadership with insights and recommendations.

Education

Bachelor's degree in Supply Chain, Data Analytics, or Information Systems

Job description

Balsam Brands, Inc., seeks Senior Operations Strategist. Worksite: 999 W Main St, Floor 10, Boise, ID 83702 (May Telecommute 2 days per week.). Must put job code (insert REQ # OPS26-006) on resume.

DUTIES AND RESPONSIBILITIES

Work on day-to-day warehouse operations and order processing across our businesses, while playing a key part in strategic initiatives such as inventory optimization, cross-functional process improvements, and peak season planning. Serve as primary point of contact for our warehouses and collaborate across teams—especially with our Manila team (virtually, no travel required), to enhance operational effectiveness. Partner closely with cross-functional stakeholders to drive solutions and support special projects. Work on coordination with warehouses and shipping carriers to ensure seamless order and inventory movement. Monitor and analyze supply chain and financial metrics to enhance cost efficiency and customer experience. Identify and implement process improvements by collaborating with supply chain, customer service, internal teams, and external vendors. Support with key requirements and testing the implementation of new Oder and inventory systems. Act as a key operations point person in cross-functional meetings, driving alignment and accountability. Collaborate across geographies, particularly with Manila-based teams (virtually), to ensure consistent execution and process adherence. Provide regular and ad hoc reporting to senior leadership, with insights and recommendations for improving order processing and inventory strategies. Serve as a subject matter expert on warehouse operations, order flow, and inventory allocation, mentoring junior team members where appropriate. Contribute to broader operations strategy through analysis, planning, and execution support on key initiatives.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Supply Chain, Data Analytics, or Information Systems.
• 24 months of relevant experience in supply chain, working with data analytics or operations, independently managing complex operational processes.
• Special Requirement: May Telecommute 2 days per week.