Senior Operations & Process Improvement Analyst

PayPal; San Jose (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

PayPal in the United States is seeking a process-focused professional to independently plan and execute operational initiatives. You will collaborate across teams to optimize workflows, influence process quality, and consider alternatives when determining actions.

The role includes supporting financial, budget, and headcount planning and acting as a liaison with leadership and staff. This position emphasizes creating and reporting performance metrics and KPIs to drive efficiency and overall

Qualifications

• 3+ years of relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Responsibilities

• Independently plan and execute operational processes.
• Collaborate internally to optimize workflows and drive process improvements.
• Influence the quality, efficiency, and effectiveness of business processes.
• Determine appropriate actions while considering alternative solutions.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Create, analyze, maintain, and report on performance measures and KPIs.

Education

Bachelor’s degree

Job description

PayPal in the United States is seeking a process-focused professional to independently plan and execute operational initiatives. You will collaborate across teams to optimize workflows, influence process quality, and consider alternatives when determining actions.

The role includes supporting financial, budget, and headcount planning and acting as a liaison with leadership and staff. This position emphasizes creating and reporting performance metrics and KPIs to drive efficiency and overall