Senior Manager, NA Business Operations & Strategy

PayPal; Chicago (IL); Hybrid; USD 118,000 - 192,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Healthcare coverage

Hybrid work model

Job summary

PayPal is seeking a Senior Manager, Business Operations for the PP+/NA region within Consumer. This high-visibility role connects the PP+/NA Consumer Leader with the broader Consumer Operations function to translate strategy into scalable execution.

You will lead complex projects, drive process improvements, and oversee planning for financial targets and headcount while collaborating with leadership and cross-functional teams to deliver at scale.

Qualifications

• 8+ years of relevant experience and a Bachelor's degree or equivalent experience.

Responsibilities

• Lead complex projects to optimize operational processes.
• Participate in complex problem resolution and determine methods and procedures for new assignments.
• Drive global process improvements within the organization.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Influence the quality, efficiency, and effectiveness of business processes.

Skills

Project management

Data analysis

Financial planning

Stakeholder management

Process improvement

Cross-functional collaboration

Education

Bachelor’s degree or equivalent experience

Job description

PayPal is seeking a Senior Manager, Business Operations for the PP+/NA region within Consumer. This high-visibility role connects the PP+/NA Consumer Leader with the broader Consumer Operations function to translate strategy into scalable execution.

You will lead complex projects, drive process improvements, and oversee planning for financial targets and headcount while collaborating with leadership and cross-functional teams to deliver at scale.