Senior Operations & Process Analytics Specialist

Federal Express Corporation; Memphis (TN); Hybrid; USD 46,000 - 120,000; Full time

Job summary

Federal Express Corporation in Memphis, TN is seeking an Operations Analyst to assist in implementing manpower, systems, and projects aimed at reducing expenses, increasing revenues, and improving customer service.

You will develop operating plans, conducting studies, preparing data, and building models and tools for engineers and operations, while transforming processes for global excellence and supporting budget processes and stakeholder communications.

Qualifications

• Bachelor’s degree in industrial engineering or a related field.
• No prior experience required.
• Strong analytical and data skills.
• Ability to communicate at all levels.

Responsibilities

• Assist in developing and implementing operating plans, conducting studies, preparing data, and developing models and analytical tools for engineers and operations.
• Transform business processes and operational tools to enable global excellence.
• Prepare short and long-range plans, expansion, regulatory, and manpower needs.
• Gather, organize, and ensure the accuracy of data for operating plans and engineering analysis.
• Work with management to ensure suppliers and hired professional services comply with policies, procedures, and governing authorities.
• Ensure all documentation complies with FedEx requirements and processes.
• Assist in improving productivity, service, and cost performance in operations.
• Support special study teams established to investigate and implement projects related to productivity and performance.
• Assist in engineering projects and studies at the direction of engineering management.
• Conduct research, evaluation, and recommendations of emerging technologies, business techniques, philosophies, and methodologies.
• Assist in activities related to projects and studies in support. Assisting with project plans, communication plans, and project status to stakeholders.
• Plan and organize task assignments, priorities, schedules, and activities for initiatives as required by the size, complexity, and urgency.
• Assist with requirement specifications, solution design, system development and testing, and ensuring regulatory compliance.
• Assist in studies designed to implement sound, innovative engineering concepts into operations, systems, and customer solutions to produce benefits for the company and its customer
• Assist in the evaluation of capital and expense planning.
• Provide input for annual and long-range budget processes, project and/or operational budgets based on recommendations for cost savings.
• Assist in the collection, analysis, and reporting of financial and operational indicators for corporate or department initiatives.
• Assist with the preparation of business justifications in support of the funding approval process.
• Provide support for technical training to personnel through workshops, seminars, on-the-job training sessions, and one-on-one sessions in areas such as operations, manning, contingency planning, productivity, and cost-effectiveness
• Establish communications between operations and corporate departments to provide technical and local expertise related to corporate or department initiatives and operations.
• Performs other duties as assigned

Skills

Strong analytical skills

Strong systems and computer skills

Ability to communicate at all levels

Knowledge to develop models and tools

Plan short and long term plans

Data cleansing for accurate analysis

Education

Bachelor's degree in industrial engineering or related field

Job description

Federal Express Corporation in Memphis, TN is seeking an Operations Analyst to assist in implementing manpower, systems, and projects aimed at reducing expenses, increasing revenues, and improving customer service.

You will develop operating plans, conducting studies, preparing data, and building models and tools for engineers and operations, while transforming processes for global excellence and supporting budget processes and stakeholder communications.