Senior Operations Manager - Specimen Processing

Cielo; Tucker (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Quest Diagnostics is seeking an experienced operations leader to oversee a high-volume production environment in Tucker, GA. This regional role drives throughput, quality, and continuous improvement across shifts and teams.

You will build and retain a large, tenured workforce, manage staffing at scale, and partner with support functions to keep systems running. Travel up to 25% may be required as part of coordinating regional operations.

Qualifications

• Bachelor's degree in a related field.
• Experience in high-throughput manufacturing environments.
• Hands-on automation and systems management.
• Proven staffing, retention, and workforce planning at scale.
• Experience leading large teams.

Skills

Production leadership

Team leadership

Change management

Quality & process improvement

Education

Bachelor's Degree

Job description

Cielo has been retained on behalf of Quest Diagnostics to identify an experienced operations leader to oversee a high-volume, fast-paced production environment. We're looking for someone who can drive consistency across every shift, ensuring results are received, sorted, and allocated accurately and on time. The ideal candidate brings a strong focus on quality and process improvement and knows how to develop and lead a tenured team, building on their experience while raising the bar. This is an excellent opportunity for a results-driven manager who thrives under pressure and knows how to build, lead, and retain large teams while driving continuous improvement.

This is a regional role based in the Tucker, GA lab and may require up to 25% regional travel

Job Description

This position sits within a demanding, metric-driven operation where daily decision-making directly impacts throughput and service levels. The ideal candidate is comfortable managing competing priorities, leading large teams through change, and partnering closely with support functions to keep systems running smoothly.

Requirements

• Bachelor's Degree
• Production experience - Background in manufacturing or another high-throughput, high-pressure operating environment
• Automation & systems management -Recent, hands-on experience with automation and the daily management of systems and the support groups that maintain them
• Labor force management- Proven track record of successful staffing, retention, and workforce planning at scale
• Team leadership- Recent experience leading large teams

Preferred Qualifications

• Science / Technology / Engineering background