Specimen Processing Supervisor

Quest Diagnostics; Tucker (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, dental & vision

Best-in-class well-being programs

401(k) with company match up to 5%

Education assistance through MyQuest for Education

Job summary

A leading medical diagnostics company is seeking a Specimen Processing Supervisor in Tucker, GA. The role involves overseeing daily operations of the Specimen Processing department, ensuring compliance with regulations, and training personnel. Ideal candidates should have at least two years in a leadership role and 5 years of laboratory experience. Competitive benefits and a full-time contract are offered.

Qualifications

• Minimum of two years in a Group Leader/related role for internal candidates.
• 5 years of laboratory experience preferred.
• Experience in medical or production background preferred.

Responsibilities

• Supervise functions within the Specimen Processing department.
• Oversee daily operations, compliance training, and personnel training.
• Develop and implement Standard Operating Procedures.

Skills

PC skills, MS Office applications

Excellent leadership

Organization skills

Communication skills

Interpersonal skills

Tools

COGNOS

Oracle

EMPower

Kronos

Job description

Join to apply for the Specimen Processing Supervisor role at Quest Diagnostics

Job Description

Overview

Specimen Processing Supervisor – Tucker, GA - Monday-Friday 11:00pm-7:00am; flexibility required.

Responsibilities

• Supervise functions within the Specimen Processing department, which may include Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming.
• Oversee daily operations of Specimen Processing, all compliance training, training of personnel, and monitoring department quality and productivity.
• Maintain a safe, ergonomically sound, professional environment. Know and understand all functions of the department.
• Develop and implement Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines.
• Review the Specimen Processing SOP Manual biannually; identify the need for revisions and/or additional SOPs as indicated.
• Ensure feasible licensure requirements are met (as applicable) in coordination with QA and Medical Director’s offices.
• Ensure all documentation is complete and reviewed for internal and external inspections/audits.
• Ensure employees meet Compliance Guidelines and Competency Testing; provide adequate training and annual competency evaluation.
• Monitor incoming workflow from Logistics and adjust to ensure adequate specimen supply to technical departments.
• May supervise packing and shipping of specimens to other laboratories in accordance with IATA regulations.
• Monitor specimen integrity and manage special handling of Jeopardized, Hospital, and Vital specimens.
• Demonstrate leadership in employee relations, scheduling, onboarding, coaching, performance management, and team meetings.
• Foster a participative work environment and disseminate essential information to staff in a timely manner.
• Assist with time/attendance tracking, month-end reports, and department scheduling to ensure adequate coverage.
• Oversee and ensure adequate supply inventory; drive continuous process improvement and standardization initiatives.
• Participate in interviewing, selection, and hiring; coach, develop, supervise, and plan succession for staff.
• Monitor ongoing performance; administer corrective action and annual performance reviews.
• Assist in fiscal management, including cost containment, overtime management, and capital expenditure needs.
• Participate in Quest Management System (QMS) and Process Improvement Teams to meet business objectives; organize and lead projects with cross-functional groups.
• Meet deadlines and collaborate with technical departments to resolve problems while maintaining professional interactions with clients and staff.

Qualifications

Required Work Experience:

• Internal candidates require a minimum of two years in a Group Leader/related role.

Preferred Work Experience:

• 5 years experience in a laboratory; Medical or production background preferred.
• Previous people leadership experience preferred.

Physical and Mental Requirements:

• Works in a biohazard environment, practicing good safety habits.
• Handles multiple tasks in a production environment.
• Requires mental alertness and high energy to perform job duties.

Skills:

• PC skills, MS Office applications.
• Excellent leadership, organization, communication, and interpersonal skills; ability to interact effectively with internal and external customers.
• Monitor and provide a safe work environment; prepare incident reports and implement preventative measures.
• Professional conduct at all times; ability to adjust schedule to meet business needs, including extended hours.
• Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos.

Benefits

• Day 1 Medical, supplemental health, dental & vision for full-time employees who work 30+ hours
• Best-in-class well-being programs
• Blueprint for Wellness® — annual, no-cost health assessment program
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• Holidays, MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance with buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

About the Team

Quest Diagnostics honors service members and encourages veterans to apply. EOE statements apply as applicable.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Employment type: Full-time | Job function: Health Care Provider | Industries: Medical and Diagnostic Laboratories

Location: Tucker, GA

Note: This description reflects the current job, but details may change as Quest Diagnostics evolves.

Equal opportunity and non-discrimination statements apply to all applicants.