Senior Operations Manager: Production & Process Excellence

360-Recruiting-Group; Waterbury (CT); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Medical benefits

Direct access to leadership

Growth opportunities

Job summary

360 Recruiting Group is seeking an experienced Operations Manager for our Waterbury, CT facility. You will oversee production, quality, and inventory, reporting to the President, and drive day-to-day operations in a high-impact leadership role.

Ideal candidates have 5+ years in operations/production management in a small job shop, a Bachelor’s degree, and strong MS Word & Excel skills, with ISO 9001 familiarity. Competitive salary and benefits offered.

Qualifications

• Bachelor’s Degree preferred
• 5+ years Operations/Production Management experience in a small job shop environment.
• Proficiency in Microsoft Word & Excel
• Excellent time management skills, including ability to prioritize tasks
• Basic familiarity with ISO 9001 compliance

Responsibilities

• Oversee day-to-day facility operations including production, quality, and inventory.
• Develop production planning and scheduling.
• Create and monitor KPIs such as on-time delivery, lead time, waste, and efficiency.
• Train and develop supervisory staff and operators.
• Ensure safety and compliance; maintain machinery and equipment.
• Oversee quality function and work with the Quality Supervisor.
• Manage inventory control and continuous improvement initiatives.
• Resolve escalated employee and customer issues.
• Maintain a safe, clean work environment and educate staff on equipment use.

Skills

Operations management

Production planning

KPIs

ISO 9001 familiarity

MS Word & Excel

Time management

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Job description

360 Recruiting Group is seeking an experienced Operations Manager for our Waterbury, CT facility. You will oversee production, quality, and inventory, reporting to the President, and drive day-to-day operations in a high-impact leadership role.

Ideal candidates have 5+ years in operations/production management in a small job shop, a Bachelor’s degree, and strong MS Word & Excel skills, with ISO 9001 familiarity. Competitive salary and benefits offered.