Senior Operations Manager — Federal Programs & Records

Credence; Washington; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Job summary

Credence is seeking a Senior Operations Manager to provide critical support for the Administration for Children and Families. You will oversee administrative tasks and logistics for Refugee Resettlement and UAC programs.

The ideal candidate should have 7+ years of program operations experience and 3+ years in leadership roles. A Bachelor's in Business Administration is required, with preference given for PMP certification.

Benefits include comprehensive health care, retirement plans, and paid time off.

Qualifications

• Minimum 7 years of relevant experience in program operations or business administration.
• Minimum 3 years of supervisory or team lead experience.
• PMP or relevant records management certification preferred.

Responsibilities

• Direct high-level organizational support by managing tasks, schedules, and resources.
• Implement and oversee agency records management systems.
• Assist with event logistics and travel arrangements.

Skills

Program operations

Business administration

Records management

Leadership

Compliance monitoring

Education

Bachelor’s degree in Business Administration

Master’s degree preferred

Tools

SOP Development

Digital records management tools

Job description

Credence is seeking a Senior Operations Manager to provide critical support for the Administration for Children and Families. You will oversee administrative tasks and logistics for Refugee Resettlement and UAC programs.

The ideal candidate should have 7+ years of program operations experience and 3+ years in leadership roles. A Bachelor's in Business Administration is required, with preference given for PMP certification.

Benefits include comprehensive health care, retirement plans, and paid time off.