Senior Operations Manager: Facilities, Process Improvement & Risk

National Council of State Boards of Nursing (NCSBN); Chicago (IL); On-site; USD 86,000 - 100,000; Full time

Job summary

The National Council of State Boards of Nursing (NCSBN) is seeking a Senior Business Operations Manager to oversee daily operations and ensure efficiency within the Consolidated Services team. This full-time role requires a bachelor's degree and at least seven years of experience in business operations management. The position offers a starting salary between $86,000 and $100,000 annually along with a competitive benefits package. This is a pivotal role in supporting nursing regulation and policy advancement globally.

Qualifications

• Minimum of seven years of experience in a similar role and supervisory experience required.
• Knowledge of facilities, vendor management, and administrative services.
• Proficiency in MS Office and understanding of databases.

Responsibilities

• Oversee the organisation’s facilities and maintenance.
• Lead centralized invoice intake, processing, and workflow management.
• Provide operational leadership to the Business Operations and Nursys teams.

Skills

Business operations management

Analytical skills

Process improvement methodologies

Problem-solving skills

Vendor management

Cross-functional collaboration

Education

Bachelor's degree in business or related field

Tools

MS Office

Customer Relationship Management (CRM)

Understanding of databases and HTML

Job description

The National Council of State Boards of Nursing (NCSBN) is seeking a Senior Business Operations Manager to oversee daily operations and ensure efficiency within the Consolidated Services team. This full-time role requires a bachelor's degree and at least seven years of experience in business operations management. The position offers a starting salary between $86,000 and $100,000 annually along with a competitive benefits package. This is a pivotal role in supporting nursing regulation and policy advancement globally.