Senior Operations Manager - 1st Shift, Growth & Leadership

DH; New Whiteland (IN); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Discounted Stock Purchase

General Bonus Plan

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a Senior Operations Manager to oversee outbound functions on the 1st shift in Indiana. The role leads a Supervisors group, drives labor planning, and ensures safety and efficiency in warehouse operations.

The position emphasizes coaching, process standardization, and strong cross-functional collaboration to meet client expectations and maintain DHL’s market leadership. Qualified candidates will have a Bachelor's degree or equivalent, 1+ years in logistics, and 2+

Qualifications

• Bachelor's degree or equivalent
• 1+ years logistics experience
• 2+ years of supervisory or management experience
• Experience with P&L management, objective setting, and project management (preferred)

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports with coaching and guidance
• Develop and implement efficient workflows, labor planning, standardize processes and best practices
• Uphold health and safety regulations and foster a culture of safety
• Compile reports on KPIs and provide actionable insights for continuous improvement
• Foster open communication and collaboration across leadership and associates
• Collaborate with HR and site leadership to ensure a robust hiring process for Supervisors
• Coordinate with cross-functional teams to ensure timely fulfillment of customer orders
• Engage with customers to address concerns and drive exceptional customer satisfaction

Skills

Leadership

Coaching

Team development

Operations management

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain is seeking a Senior Operations Manager to oversee outbound functions on the 1st shift in Indiana. The role leads a Supervisors group, drives labor planning, and ensures safety and efficiency in warehouse operations.

The position emphasizes coaching, process standardization, and strong cross-functional collaboration to meet client expectations and maintain DHL’s market leadership. Qualified candidates will have a Bachelor's degree or equivalent, 1+ years in logistics, and 2+