1st-Shift Senior Operations Leader

DHL; Indiana; Sur place; USD 85 000 - 100 000; Plein temps

Résumé du poste

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to oversee outbound functions for the 1st shift. Shift is Monday–Thursday, 5a–3p, with flexibility to meet business demands.

You will lead Supervisors, design workflows and labor plans, ensure safety, and report KPIs while collaborating with HR and site leadership. Strong customer partnerships and continuous improvement are core to the role.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1+ years in logistics industry.
• 2+ years in supervisory or management role.
• Experience with P&L management, objective setting, and project management (preferred).

Responsabilités

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plans, standardize processes, and adopt best practices to boost productivity and reduce costs.
• Uphold health and safety regulations and foster a culture of safety awareness.
• Compile KPI reports on productivity, accuracy, and related metrics to support decision-making.
• Foster open communication across leadership and associates to promote transparency and teamwork.
• Partner with HR and site leadership to drive effective hiring of Supervisors.
• Collaborate with cross-functional teams to meet customer orders promptly and accurately.
• Engage with customers to address concerns and drive exceptional satisfaction.

Connaissances

Leadership

Coaching & development

Process optimization

Health & safety

Communication

Formation

Bachelor's degree or equivalent experience

Description du poste

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to oversee outbound functions for the 1st shift. Shift is Monday–Thursday, 5a–3p, with flexibility to meet business demands.

You will lead Supervisors, design workflows and labor plans, ensure safety, and report KPIs while collaborating with HR and site leadership. Strong customer partnerships and continuous improvement are core to the role.