First-Shift Warehouse Operations Leader

DHL; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain in Indiana seeks a Senior Operations Manager (Operations Manager I) to oversee outbound functions on the 1st shift. The role supports a Monday–Thursday schedule from 5:00 a.m. to 3:00 p.m., driving effective operation across a large warehouse network.

You will lead Supervisors, design workflows, manage labor plans, ensure safety, and report KPIs. DHL offers medical, dental, vision, 401(k), PTO and a strong culture of teamwork and continuous improvement.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ years in logistics industry required.
• 2+ years in a supervisory or management role required.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports with coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on KPIs, including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
• Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Skills

Leadership

Coaching & development

Workflow optimization

Labor planning

Safety compliance

KPI reporting

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain in Indiana seeks a Senior Operations Manager (Operations Manager I) to oversee outbound functions on the 1st shift. The role supports a Monday–Thursday schedule from 5:00 a.m. to 3:00 p.m., driving effective operation across a large warehouse network.

You will lead Supervisors, design workflows, manage labor plans, ensure safety, and report KPIs. DHL offers medical, dental, vision, 401(k), PTO and a strong culture of teamwork and continuous improvement.