Senior Operations Manager

Metro Supply Chain Holdings USA Inc; Monroe (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Wellness programs

401(k) with company match

Company-sponsored social events

Community volunteering

Job summary

Aspect Retail Logistics in Monroe, OH seeks a Senior Operations Manager to lead day-to-day warehouse operations, supervise staff, and ensure safe, efficient performance. You will partner with operations managers on long-term planning and coordinate receiving, storage, and distribution activities to meet customer KPIs.

The role requires extensive 3PL experience, leadership, and a strong grasp of SOPs, Lean Sigma, and safety standards.

Qualifications

• Ten plus years of 3PL experience with process definition and project management.
• Experience managing distribution centers and understanding P&L budgets.
• Familiar with OSHA standards and safety requirements.

Responsibilities

• Oversee day-to-day warehouse operations to meet KPIs and budgets.
• Lead and develop the operations team, including training and performance management.
• Coordinate receiving, storage, distribution, and shipping activities to optimize flow.
• Implement Lean Sigma and other process-improvement initiatives.
• Manage vendor, customer, and carrier relationships and data reporting.
• Ensure health, safety, and compliance with company policies.

Skills

3PL experience

Distribution centers

Industry safety standards

Education

Bachelor's degree in Supply Chain/Logistics/BA or related

Tools

JDA

Real-time WMS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Operations Manager

Operations Full Time Senior Management Monroe, OH, US

JOIN OUR TEAM

At Aspect Retail Logistics, we keep our customers stores supplied with the everyday products customers depend on. Our high-volume grocery distribution center operates in a safety-first, team-driven environment where reliability, accuracy, and productivity matter.

Specialization: High-Volume Grocery Distribution & Warehouse Operations

JOB SUMMARY

The Senior Operations Manager will partner with the Operations Managers on long‑term planning to coordinate the day‑to‑day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service. To oversee warehousing activities in compliance with space availability, order fulfillment and business plans. Ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment. Other responsibilities will include the management of vendor data, and the ongoing health and safety of Aspect Retail Logistics, US through leadership, training, development of policies and procedures, and the issuing of reports.

RESPONSIBILITIES

• Responsible for the success of the operation ensuring adherence to business plans and budgets.
• Responsibility of long-term planning of warehouse operations, while ensuring the operational team follows operational procedures (SOPs) are being followed according to company standards to effectively meet/exceed customer KPIs.
• Responsible for the development of the Operational team creating a succession plan for the long-term success of the operation, implementing changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged.
• Train Operations Managers review forecasts, inventory reports, sales order reports, and other available material and devises plans to meet fluctuations in warehousing operation.
• Partners with the GM to keep him/her informed-on matters of policy procedure and production performance/problems.
• Partners with the IC Manager, Safety/Sanitation Manager, Site Engineer and to ensure they receive the support needed
• Provides leadership to facility staff by:
  • Hiring, training, developing and scheduling competent staff
  • Articulating the goals of the facility and Company including but not limited to health and safety, productivity, housekeeping
  • Providing feedback and measurement of success
• Responsible for assigning organizing CIPs which align with customer needs
• Independently initiate actions which drive process improvement under the principals of Lean Sigma
• Manage ongoing relationships and interactions with customers, vendors and carriers working to assure adherence to contractual agreements.
• Assumes additional related responsibilities as required
• Flexibility to work weekends and off shifts as the operation dictates

EXPERIENCE

• Ten plus years of 3PL experience or Prior experience in the logistics industry, including operations management with a concentration in process definition and project management
• Experience in utilization or management of distribution centers
• Familiarity with collective bargaining agreements and grievance processes and resolution
• Understands the accounting principles of P&L Budgets
• Customer presentations/power points
• SQF and Food Safety requirements
• Familiar with Engineered Labor Standards, JDA
• Familiar with real time WMS systems
• Familiar with OSHA standards and requirements as it applies to the operation

COMPETENCIES

• Customer Centricity
• Fostering Culture
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

EDUCATION

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or combination of education and related experience

WHY JOIN US?

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.