IT Manager

Metro Supply Chain Holdings USA Inc; Monroe (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

Retirement Savings Program with a公司-m?

Company sponsored social events

Community volunteering

Job summary

Aspect Retail Logistics in Monroe, OH is seeking a Site IT Manager to lead information technology for our high-volume grocery distribution center. This role focuses on reliability and continuous improvement of warehouse systems and infrastructure.

You will partner with Operations, Engineering, and Corporate IT to optimize WMS, automation platforms, RF systems, and reporting tools, while developing the user community and ensuring system uptime.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field, or comparable work experience.
• 2 years working with relational databases
• 5–8 years of progressive information systems experience.
• Experience supporting warehouse or supply chain systems preferred.
• Knowledge of switch and router installation, management, and maintenance.
• Advanced computer and troubleshooting skills.
• Ability to read and interpret complex technical documentation.
• Strong written and verbal communication skills.
• Ability to manage others in a diverse environment with a focus on customer service.
• Ability to travel independently as required.
• Ability to work flexible hours, including occasional nights and weekends to support operations.

Responsibilities

• Analyze information processing needs using structured analysis and data modeling techniques.
• Install, configure, monitor, and maintain warehouse systems, servers, workstations, and network infrastructure.
• Partner with Operations leadership to support Warehouse Management Systems (WMS), automation platforms, RF systems, and reporting tools.
• Troubleshoot process and system issues to identify root cause and implement sustainable solutions.
• Document and elevate system issues to Corporate IT or external support vendors as needed.
• Track progress and status of all technology initiatives and provide clear, concise updates to leadership.
• Serve as site project leader for technology implementations, upgrades, and data initiatives.

Skills

Relational databases

Analytical thinking

Project leadership

Communication

Travel readiness

Education

Bachelor's degree in Information Systems, Computer Science, or related field

Tools

WMS

RF systems

Networking equipment

IT security basics

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Manager

Full Time Professional Monroe, OH, US

8 days ago Requisition ID: 2182

JOIN OUR TEAM

At Aspect Retail Logistics, we keep our customers stores supplied with the everyday products customers depend on. Our high-volume grocery distribution center operates in a safety-first, team-driven environment where reliability, accuracy, and productivity matter.

Specialization: High-Volume Grocery Distribution & Warehouse Operations

Job Summary

The Site IT Manager

The Site IT Manager is responsible for overseeing all site-level information technology systems that support warehouse and supply chain operations. This role ensures the reliability, efficiency, and continuous improvement of automated production and warehouse management systems.

The Site IT Manager partners closely with Operations, Engineering, and Corporate IT to troubleshoot system issues, improve workflows, manage infrastructure, and lead technology initiatives that drive performance. This leader also develops and trains the user community to maximize system utilization and operational efficiency.

The Site IT Manager role models and demonstrates Aspect’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Systems & Infrastructure Management

• Analyze information processing needs using structured analysis and data modeling techniques.
• Determine software and hardware requirements to establish, enhance, or modify systems.
• Install, configure, monitor, and maintain warehouse systems, servers, workstations, and network infrastructure.
• Manage switch and router installation, configuration, and maintenance.
• Expand or modify systems to support new operational needs or improve workflow efficiency.
• Review system performance indicators and logs to diagnose issues and correct errors.
• Test, install, monitor and maintain computer systems and programs.
• Ensure system uptime and responsiveness in a high-volume distribution environment.

Operational Support & Continuous Improvement

• Partner with Operations leadership to support Warehouse Management Systems (WMS), automation platforms, RF systems, and reporting tools.
• Troubleshoot process and system issues to identify root cause and implement sustainable solutions.
• Document and elevate system issues to Corporate IT or external support vendors as needed.
• Track progress and status of all technology initiatives and provide clear, concise updates to leadership.
• Serve as site project leader for technology implementations, upgrades, and data initiatives.

Training & User Development

• Provide recurring training to supervisors and associates on systems, applications, and reporting tools.
• Develop user documentation and best practice guides.
• Serve as primary site point of contact for system education and technology adoption.
• Promote continuous learning and responsible system usage.

Leadership & People Management

• Supervise and coach IT support staff (if applicable).
• Conduct performance reviews and provide developmental feedback.
• Foster a service-oriented culture that prioritizes operational support and customer satisfaction.
• Collaborate cross-functionally with Operations, HR, Safety, and Finance.

Reporting & Compliance

• Prepare status reports for management detailing system performance, risks, and improvement initiatives.
• Ensure data integrity and proper system controls.
• Maintain compliance with company IT security and data protection standards.

Minimum Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field, or comparable work experience.
• 2 years working with relational databases
• 5–8 years of progressive information systems experience.
• Experience supporting warehouse or supply chain systems preferred.
• Knowledge of switch and router installation, management, and maintenance.
• Advanced computer and troubleshooting skills.
• Ability to read and interpret complex technical documentation.
• Proven ability to prioritize and manage work in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to manage others in a diverse environment with a focus on customer service.
• Ability to travel independently as required.
• Ability to work flexible hours, including occasional nights and weekends to support operations.

Preferred Qualifications

• Experience with relational databases.
• Knowledge of warehouse management systems (WMS) and supply chain platforms.
• Familiarity with automation systems and RF technology.
• Working knowledge of Microsoft Office applications and reporting tools.
• Experience with structured analysis, system design, and workflow improvement.
• Programming language knowledge (Java or similar) helpful but not required.

Core Competencies

• Strong analytical and problem-solving skills.
• Project leadership capability.
• Operational mindset with business acumen.
• High service orientation.
• Ability to handle multiple initiatives simultaneously.
• Strong interpersonal skills with the ability to develop others.
• Adaptability in a dynamic, high-volume distribution environment.

This position is based in a high-volume warehouse and distribution center environment. The role requires regular presence on the warehouse floor to support operational technology and user needs.

WHY JOIN US?

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.