Senior Operations Manager

Egreenservices; Fairfield (CA); On-site; USD 120,000 - 175,000; Full time

Job summary

Family Dollar in Fairfield, CA is seeking a Senior Operations Manager who values Work Ethic and sees ideas rather than titles. This role offers a base of $120,000 - $175,000, hands-on ownership, and the mentorship needed to grow in general.

You will lead operations with a focus on timely delivery, quality, and customer satisfaction, translating ambiguous requests into concrete, measurable results while building strong cross-functional partnerships.

Qualifications

• 7+ years owning outcomes, not just completing tasks.
• Strong multitasking ability without sacrificing quality.
• Service-minded problem-solving that doesn't wait for permission.
• CA work history, or strong reasons you'll thrive here anyway.

Responsibilities

• Catch the Work Ethic regression a tired reviewer would miss
• Turn ambiguous Collaboration requests into shipped, measurable outcomes
• Meet established deadlines while upholding Family Dollar quality standards
• Read between the lines of what Fairfield customers actually need
• Notice when a general metric is lying and dig in

Job description

A Senior Operations Manager who loves Work Ethic will feel at home in our Fairfield, CA team, where good ideas outrank job titles. This manager opening gives you $120,000 - $175,000, hands-on ownership, and the mentorship to keep growing in general.

Key Responsibilities

• Catch the Work Ethic regression a tired reviewer would miss
• Turn ambiguous Collaboration requests into shipped, measurable outcomes
• Meet established deadlines while upholding Family Dollar quality standards
• Read between the lines of what Fairfield customers actually need
• Notice when a general metric is lying and dig in

What You'll Bring

• 7+ years owning outcomes, not just completing tasks
• The instinct to ask "what would change your mind?" before debating
• Strong multitasking ability without sacrificing quality
• Service-minded problem-solving that doesn't wait for permission
• Adaptability and resilience when facing shifting requirements
• A CA work history, or strong reasons you'll thrive here anyway
• Hands-on command of Work Ethic, with Work-Life Balance as a close second

Family Dollar is a fiercely-supportive Fairfield, CA company born from the belief that general tools should respect the people using them. We pair junior and senior folks on purpose so Customer Service knowledge stops hoarding in one head.

• Expect a $120,000 - $175,000 base
• a growth path with milestones
• a mentor who shows up
• benefits that make staying at Family Dollar easy