Senior Operations Manager

ROLEN Technologies & Products, S.L.; City of Rochester (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Rolen Technologies & Products, S.L. in Rochester, NY, seeks a Senior Operations Manager to lead daily plant operations and ensure efficient delivery of products and services in a manufacturing setting.

You will oversee production planning, capacity management, and cross-functional collaboration with engineering, supply chain, and quality teams, while driving continuous improvement, budgeting, and regulatory compliance.

Qualifications

• Proven experience in operations management within manufacturing, engineering, or industrial environments.
• Ability to lead teams, manage supervisors, and develop talent in a fast-paced, production-focused setting.
• Strong skills in process improvement, lean manufacturing, and continuous improvement methodologies.
• Experience with production planning, capacity management, inventory control, and supply chain coordination.
• Solid understanding of quality management, safety standards, and regulatory compliance in an industrial context.
• Proficiency in data analysis, performance metrics, and use of ERP or manufacturing execution systems.
• Excellent communication, collaboration, and problem-solving skills, with the ability to work effectively across departments and international teams.
• Bachelor’s degree in Engineering, Operations Management, Business, or a related field; advanced degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are a plus.
• Experience working in a global organization and comfort with multicultural environments; proficiency in additional languages is an advantage.
• Ability to work on-site in Rochester, NY and travel occasionally to other company locations or customer sites as needed.

Responsibilities

• Oversee daily plant operations and ensure safe, efficient production and delivery of products and services.
• Lead production planning, capacity management, and resource allocation to meet targets.
• Coordinate cross-functionally with engineering, supply chain, and quality teams to resolve operational issues.
• Drive continuous improvement initiatives, cost control, and performance metrics across the plant.
• Manage budgeting, compliance with company policies, and adherence to relevant regulations.
• Support strategic growth objectives and develop a high-performing operations team.

Skills

Operations leadership

Team management

Lean manufacturing

Process improvement

Data analysis

Cross-functional collaboration

Communication skills

Multicultural experience

Education

Bachelor’s degree in Engineering/Operations/Business

Tools

ERP/MES systems

Job description

Rolen Technologies & Products, S.L. is a global engineering company specialized in rolling stock sub-systems for the railway industry, with its headquarters in Barcelona and a worldwide presence. The company delivers technology solutions including thermal management systems, toilet modules and systems, vacuum systems, and railway-certified vending machines. Rolen also provides engineering services, interiors, and metalworks, offering end-to-end solutions for rail vehicle manufacturers and operators. Joining Rolen means contributing to innovative, safety-focused products that support reliable and efficient rail transportation across international markets.

Role Description

The Senior Operations Manager is a full-time, on-site role based in Rochester, NY, responsible for overseeing daily plant operations and ensuring efficient delivery of products and services. This role manages production planning, resource allocation, and workflow optimization to meet safety, quality, and delivery targets. The Senior Operations Manager leads and develops cross-functional teams, implements continuous improvement initiatives, and collaborates with engineering, supply chain, and quality to resolve operational issues. The position also oversees budgeting, performance metrics, and compliance with company policies and relevant regulations, while driving operational excellence and supporting strategic growth objectives.

Qualifications

• Proven experience in operations management within manufacturing, engineering, or industrial environments, preferably related to transportation or rail systems.
• Demonstrated ability to lead teams, manage supervisors, and develop talent in a fast-paced, production-focused setting.
• Strong skills in process improvement, lean manufacturing, and continuous improvement methodologies.
• Experience with production planning, capacity management, inventory control, and supply chain coordination.
• Solid understanding of quality management, safety standards, and regulatory compliance in an industrial context.
• Proficiency in data analysis, performance metrics, and use of ERP or manufacturing execution systems.
• Excellent communication, collaboration, and problem-solving skills, with the ability to work effectively across departments and international teams.
• Bachelor’s degree in Engineering, Operations Management, Business, or a related field; advanced degree or relevant certifications (e.g., PMP, Lean, Six Sigma) are a plus.
• Experience working in a global organization and comfort with multicultural environments; proficiency in additional languages is an advantage.
• Ability to work on-site in Rochester, NY and travel occasionally to other company locations or customer sites as needed.