Senior Operations Manager

Ryder System, Inc.; Charlotte (NC); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) Savings Plan with company match

Employee stock purchase options

Paid holidays and PTO

Job summary

Ryder System, Inc. in Charlotte, NC is hiring a Senior Logistics Manager for warehouse operations. You will oversee inbound/outbound flow, inventory accuracy, labor planning, and performance, while guiding teams and improving processes.

The role requires 5+ years in supply chain/logistics, strong leadership, and experience managing direct reports, with P&L exposure preferred. This exempt salary position offers a competitive package and annual bonus opportunity.

Qualifications

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• Master's degree in Business, Logistics, Transportation or related field preferred.
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• Five (5) years or more managing, leading and developing direct reports required.
• Three (3) years or more Profit & Loss responsibility preferred.
• One (1) year or more customer interaction preferred.

Responsibilities

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
• Strategic operational planning and execution for the operation.
• Identify and solve operational issues with LEAN initiatives to strengthen team unity, goals, productivity and results.
• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment.
• Maintain open and effective communications within the work groups and with other groups within the organization.

Skills

Leadership

Communication

Labor planning

LEAN initiatives

Problem solving

Education

H.S. diploma/GED

Bachelor's degree in Business/Logistics/Supply Chain

Master's degree in Business/Logistics/Transportation

Job description

Senior Logistics Manager (Warehouse operations)

Location: Charlotte, NC.

Job Description: MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! We are immediately hiring a Senior Logistics Manager (Warehouse operations) in Charlotte, NC for our Supply Chain Solutions division. Oversee daily logistics functions, including inbound/outbound flow, inventory accuracy, labor planning, and operational performance.

Compensation

Pay Type: Exempt / Salary paid Twice Per Month

Annual Salary Pay: $105,000.00 - $110,000.00 per year based on experience

Bonus: Annually 10%

Schedule: 1st shift: 7:00 am - 5:00 pm

Essential Functions

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
• Strategic operational planning and execution for the operation.
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
• Maintain open and effective communications within the work group(s) and with other work groups within the organization.
• Review data, identify and implement necessary actions as required.
• May manage the profit and loss statements based on the complexity and scope of the organization.
• Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.
• Instruct and enforce location safety management plans, training and processes.
• Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent problem solving skills
• Excellent oral and written communication skills with demonstrated leadership capabilities
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Strong organization, analytical, and computer skills
• Ability to create and develop an inclusive and engaged work environment
• Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)
• Capable of multi-tasking, highly organized with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Master's degree in Business, Logistics, Transportation or related field preferred
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports requiredThree (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction preferred

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Our Culture & Commitment

At Ryder, you're trusted to make an impact - while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

EEO Statement

EEO/AA/Female/Minority/Disabled/Veteran

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Company Overview

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use everyday. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.