Senior Operations Manager

Beacon Mobility; Bridgeport (CT); On-site; USD 80,000 - 110,000; Full time

Job summary

Beacon Mobility is seeking a Senior Operations Manager to oversee all operational aspects of a multi-service environment in Connecticut. The role focuses on collaboration with school districts, safety culture, and staffing for 200+ drivers across 400+ daily routes and 250+ vehicles.

The ideal candidate has a bachelor’s degree in operations management or related field and 5+ years of fast-paced operations experience, plus proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree in operations management, business administration, or related field.
• 5+ years of progressive work experience in a fast-paced environment.
• Proficient experience in Microsoft Office.

Responsibilities

• Oversee all operational aspects of a fast-paced multi-service environment.
• Maintain staffing, schedules, and certifications for drivers and staff.
• Collaborate with safety leaders to maintain a safety-first culture.
• Review monthly billing and payroll, and manage metrics reporting.
• Hire, train, and develop transportation coordinators and supervisors.
• Ensure effective communication with school districts and stakeholders.

Skills

Leadership

Operations management

Staff management

Microsoft Office

Education

Bachelor's degree in operations management or related field

Tools

Microsoft Office

Job description

WE Transport LLC We are seeking a Senior Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage an annual revenue of $15M+, 200+ drivers, 400+ daily routes, 250+ vehicles, dual service, possible remote lots, and 4-6 Transportation Coordinators.

About the Role

Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts. Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully. Partners with safety leaders to establish and maintain a ‘safety-first’ culture. Daily, weekly, and monthly review of key operational metrics. Interview, hire, and train new transportation coordinators/supervisors. Identify and cultivate a pipeline of internal talent for next-level positions. Prepare monthly work schedules. Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture. Ensure all employees have proper certifications, training, and licensing. Work with fleet maintenance to keep vans and buses operational and safe. Review and prepare billing and payroll each month.

About You

The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits. Bachelor’s degree or equivalent work experience in operations management, business administration, or related field. 5+ years of progressive work experience in a fast-paced environment Management of hourly staff, and responsible for managing metrics. Proficient experience in the use of Microsoft Office. Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students. Self-motivated, show initiative and have a strong work ethic. Must be comfortable with early-morning hours. Exhibit strong leadership skills and can successfully supervise and direct teams. Effective customer service and conflict resolution skills. Must be detail-oriented and like solving problems. Maintain a very high standard of accuracy and confidentiality. Must show ‘grace under pressure during extremely busy times.

Job Type: Full-time Pay: $80,000.00 - $110,000.00 per year

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. A major part of our company’s repertoire includes special needs transportation and services for wheelchair-bound individuals.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong

What we do best

People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation

Why it matters

Transportation creates opportunity Mobility builds independence Every Ride Matters