Senior Operations Leader – Government Contract

ASM Research, An Accenture Federal Services Company; Phoenix (AZ); On-site; USD 145,000 - 159,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a Senior Operations Manager to oversee the DHMS program's operational activities in Phoenix, coordinating IT, logistics and security to ensure compliant, efficient execution. The role requires 8–10 years of management experience, a Bachelor's in a related field, and certifications such as COM; PMP/ITIL are preferred.

You will mentor staff, manage timekeeping and labor categories, and drive improvements using management tools in a

Qualifications

• Bachelor’s degree in IT, Cyber Security, Business, Engineering, Management, or related field.
• 8–10 years of relevant experience, including management experience.
• Experience working on government contracts.
• COM (Certified Operations Manager) certification.

Responsibilities

• Coordinate with IT, logistics, security and stakeholders to optimize DHMS program operations.
• Ensure compliance with USACE policies; drive continuous improvement initiatives.
• Develop and implement operational strategies; conduct operational assessments and risk management.
• Use management tools for performance analysis; develop operational documentation; apply data security best practices.
• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions.
• Maintain timekeeping compliance and charge authorization/labor category management.
• Build and maintain working relationships with team members, vendors, client, and other departments.
• Ensure program activities operate within organizational policy, relevant legislation, and professional standards.
• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment.

Skills

Leadership

Problem solving

Communication

Interpersonal skills

Operational risk management

Performance analysis

Education

Bachelor's degree (IT, Cyber Security, Business, Engineering, Management, or related field)

Job description

ASM Research, An Accenture Federal Services Company, seeks a Senior Operations Manager to oversee the DHMS program's operational activities in Phoenix, coordinating IT, logistics and security to ensure compliant, efficient execution. The role requires 8–10 years of management experience, a Bachelor's in a related field, and certifications such as COM; PMP/ITIL are preferred.

You will mentor staff, manage timekeeping and labor categories, and drive improvements using management tools in a